Pita Pit — Restaurant in Guelph

Be careful! I asked for a Neste Zero but was chraged for a specialty water. There was a price difference! Granted only $0.50, but a price difference never-the-less. I questioned it, and asked if there was a difference in price of the two. If I had not looked at my bill, they would have gotten the extra monies from me. Hopefully this does not happen often. I would have preferred to have had the refund put backon my debit card as refunds should be given back to the same tender used. What am I going to do with $0.50 in my pocket when I use debit everywhere I go? It's useless to me. I can't deposit $0.50 into my bank account and I would look silly paying somewhere $0.50 cash partial payment and the rest on debit. So I placed the $0.50 cents in their tip container because I had no use for it as cash. I know this was my decision to do this, but the fact that they over charged me and now they get a tip for that wrong doing? Not a fan. And another thing I am not a fan of was the price! Wow! I know the location doesn't have say in pricing I assume, so this goes to Pita Pit as a whole, but wow have the prices gone up! $18 for a pita and a drink! Yikes! It had been a while since I visited a Pita Pit and it was never this much. I get inflation, but this was a Goodyear Blimp sized inflation. I can go to Harveys and get a grilled chicken combo for less than $15. I can got to East Side Mario's and get their Lunch Trio for about $15. I like Pita Pit, but the pricing and the error in chrage for my drink, will keep me away for a long time. Sad, because the pita's are tasty, but not $18 with...

The place was nice and clean. The vegetables looked and tasted fresh. The red meat isn't halal at this location. I was visiting from another city and wrongly assumed it would be halal. The staff was kind enough to change my order to chicken bowl even though my earlier ordered red meat was on the gridle. The meat isn't freshly roasted on the pit in fact I didn't even see the pit when I visited. The server heated the frozen chicken with veggies on the gridle which was a little black, probably not cleaned timely. The meat wasn't hot enough when I ate it a few minutes later. The quantity of meat wasn't generous for a medium bowl. At other shawarma places you can get more meat for the same price. I just think smaller cities have no competition so they get away...

I generally love pitapit. I have been to this location before and that time pita was made perfect (Hot with sufficient toppings and perfectly grilled veggies ). I think it was the owner who made our pita that day. This time around the person who was making pita put half the quantity of everything. I asked her to add extra and she added 3 more pieces of green pepper?? I asked the pita to be toasted and it was still cold when I took bite out of it. After paying $19 for 2 pita if you don’t get the satisfaction while eating it, then I think it’s time to look for another location of Pitapit. Server was friendly but definitely needs training on quantity/portion size and quality(properly...