Pizza Hut — Restaurant in Guelph

Absolutely horrible business ! Should shut their doors and stop being such a dissappointment. Nobody answers phones and pizza showed up 1 hour 48 minutes after I ordered. That's 46 minutes late. Spoke to call center twice while waiting but they seem to be completely redundant and powerless to do anything but promise a manager call back that never happens. The driver shows up is the only bright spot in this travesty of a restaurant. She has to text the store manager to advise him that they aren't answering the phone. She had to autonomously decide to comp the pizza, which was of course cold and congealed by this point... To top it all off, the toppings were burnt! I'm now feeding my kids a frozen pizza because they wouldn't even touch it even as hungry as they were. Thank you Pizza Hut for proving yet again that you are a dinosaur floating along mainly on a reputation earned decades ago. You've ruined our night and you will certainly never run another one. Do everyone a favor, decide if you're in the game or not. As things stand, shut the doors and fade away with what little dignity...

I’ve never met staff more disrespectful. I called in an order for 2 personal pans 1 with extra cheese and the other with chicken red onion and black olives. I asked the employee is my dipping sauce in the box she says ya I open the box and I then realized that my dipping sauce isn’t in the box and the “extra cheese” pizza has no cheese on one of the slices yup you heard me right no cheese at all just sauce. I ask her what is this? She replies when u cut the slice the cheese comes off which makes no sense. I asked her to add more cheese and just warm it up for a couple of minutes as I’m in a rush she deliberately throws my pizza aggressively in the garbage and says no. My wife walks in and I start having a private convo with my wife about what just happened she then interferes disrespectfully trying to start an argument with me. Garbage location and garbage staff. Waste of my money and time I’ll...

Literally THE WORST delivery experience in my life. Do NOT ORDER from this restaurant. I ordered one large pizza, A large salad, and 2 bottles of Iced tea. The food came well over an hour later, despite being located like 5 minutes away, no biggie though, I'm a patient guy. The food came, I tipped the driver. I realized as soon as he left that they only brought one bottle of iced tea. I checked the pizza and it was stone cold. Literally it was cooler than my room. So I called the restaurant hoping to get credit for the missing 7 dollar bottle of iced tea, NO ONE answered the phone. I assume they just ignore it there. SO here I am writing this review with my roommates, next to a cold pizza and one lonely bottle of Iced tea, with no way to contact anyone unless I DRIVE to the store like some upset middle aged mom. I will never in my life eat at Pizza Hut again. I will follow this rule...