I felt this experience needed to be shared. We booked lounge for my nieceâs birthday and gender reveal. We decided to book this restaurant last weekend after hearing good things about the food. While the dishes themselves were okay, the ownerâs attitude and tone completely ruined what could have been a nice event.
For gender reveal we used confetti and at the end of the event as a courtesy my cousin went to ask server, we have to clean this or you guys going to do clean up. She said you guys donât have to we will do it. With in 5 minutes Laxman (Owner) came and started yelling who gave you permission to do it. FYI:- We were not provided any information at the time of booking that we canât use confetti
He was curt and dismissive, as if we were inconveniencing him just by being there, his tone toward us was harsh and condescending. At one point, I politely mentioned that we did ask the server do we have to clean, Laxman raised his voice and responded with a sigh and ignored what i said .When i mentioned we donât mind sweeping just let us provide us the tools. He said yes clean it and leave. When i brought up that this is not the appropriate way to approach us not a great customer service, he is ruining my nieceâs birthday and our day he rudely replied in front of our guests that i donât care what you guys think,This needs to be cleaned.
What bothered me most wasnât just the rudeness, but the lack of basic respect. A restaurant can have great food, but if the owner treats customers with that kind of tone, itâs hard to enjoy anything. Good service starts with kindness and hospitality, and unfortunately, that was missing here.
I genuinely hope the owner takes this feedback seriously and works on improving communication with customers. A little courtesy goes a long way, and it could make a huge difference for...
   Read moreHaving been a fan of the previous restaurant at this location, I was initially sad to see Georgetown Thai leave. However, my recent dinner experience at Tandoori Tikka Lounge, which has taken over the spot, was incredibly satisfying and has quickly turned my disappointment into enthusiasm. The new owner has done a remarkable job with the place, infusing it with both charm and elegance. Not only were we greeted with warmth and generosity, but we were also offered a personal tour of the renovated restaurant and its new party space in the basement, which clearly showcased the hard work and dedication put into the establishment.
The food was nothing short of phenomenal. As someone who has enjoyed both Indian and Hakka cuisine at many other venues, Tandoori Tikka Lounge stands out with its exceptional quality. The dishes were all flavorful, with perfect portion sizes that left us both satisfied and excited for our next visit. Itâs rare to find a place that hits all the right notes right from the start, but this lounge has done just that.
Tandoori Tikka Lounge is not just a replacement but a significant upgrade to our local dining scene. Iâm already planning my next visit and am confident it will become my go-to spot for Indian and Hakka food. Highly recommended for anyone looking for top-notch cuisine served with genuine...
   Read moreWe recently dined at this Indian restaurant, and it was an incredible experience from start to finish. The moment we walked in, we were greeted with warm, friendly smiles and a cozy ambiance that set the tone for the evening.
The food was absolutely exceptionalâeach dish bursting with authentic flavors and perfectly balanced spices. The vegetarian options were equally impressive, especially the gobi Manchurian and Cheese nan, which were fresh and flavorful.
What truly set this place apart was the impeccable service. The staff were attentive without being intrusive, making thoughtful recommendations and ensuring our glasses were always full. The attention to detail and genuine hospitality made the entire dining experience even more memorable.
If youâre looking for a place that serves authentic Indian cuisine with a touch of elegance and excellent service, this is the spot. I will definitely be returning and highly recommend it to anyone who loves Indian food or wants to explore its rich culinary traditions. Five stars...
   Read more