Joey Turks Island Grill — Restaurant in Hamilton

I purchased a pattie from this place and I chose the lightest one in the case. The one I chose was still burnt through the layers when I took a bite into it. It was so hard that I could barely chew it. I took it back to the store and the clerk at the time has the most disgusting attitude. I told her the state of the patty, brought it back and asked her for my money back. She said they are supposed to be like that but I let her know it wasn’t enjoyable, clearly overcooked based on appearance and taste and that I would take an exchange if the rest weren’t more burnt than the one I chose. She told me the manager wasn’t back for a week so that was that.

I am saving this pattie for the week until the manager comes back to get my refund. Some may consider me petty but it’s about the principle. You don’t serve more attitude than food and expect people to return as a paying customer.

On the brighter side, I returned and tried some curry chicken, white rice and coleslaw. Something I make at home often because it’s such a comforting dish.

The curry was yummy, and the soft parboiled rice compliments the tender chicken thighs. I got a side of coleslaw and it has a vinegary taste that I am personally not used to for coleslaw but I actually enjoyed the contrast in the plate.

I also had the Mac and cheese that was sprinkled with a little breadcrumbs giving it a crunchy finish. I’m not sure if this is traditional for Caribbean food but I wasn’t against it. I personally would have preferred for it to be more flavoured with herbs and spices but it was salty enough, creamy, cheesy and had the perfect texture. The food is a solid Caribbean Canadian fusion. I wouldn’t consider it authentic but still yummy.

Even more lovely than the food was meeting Sara, who manages the Joey Turks Locke location and spends most of her time in the kitchen adding love to the dishes. She was very apologetic for the experience I had and was determined to make sure I left in good spirits; she succeeded. Thank you Sara.

I look forward to returning and trying...

Joey Turks Island Grill – A Hidden Gem on Locke Street

My wife and I had previously tried one of the bowls at Joey Turks and were really impressed, so we decided to go back and try something different. This time, we ordered the jerk chicken grilled cheese based on the picture in the menu and let me just say, it absolutely exceeded expectations.

Normally, food never quite looks like the menu photos, but this sandwich actually looked even better when it arrived. More importantly, it was hands down one of the best sandwiches I’ve had in a long time. The bread was toasted to perfection, crispy on the outside, soft inside. The chicken was juicy and packed with flavour, and the spice level was just right, aromatic, warm, and satisfying without being overwhelming. The pineapple scotch bonnet sauce tied it all together beautifully, giving it that final burst of sweet heat.

A big shout-out to Anand, who crafted this absolute masterpiece. You can tell he genuinely loves what he does, it shows in every bite. Honestly, it’s probably a good thing I don’t live closer, or I’d be eating there way too often!

Highly recommend giving this place a try, you won’t be...

Just wanted to say I called in because I am celiac and the person on the phone was great and let me know the options I could and couldn't have. We ordered on Uber eats and I mentioned my allergy under my dish. I haven't been able to order carribean food since being diagnosed and was so excited! Let me tell you your food did not disappoint! I was so exicted to see sweet potatoes as a topping and im so picky about my coleslaw and you guys had everything on point!!! We ordered the coconut cream cheesecake because my husband is not celiac, the person there wrote on our receipt that it had wheat and subbed a small Jerk chicken instead. Although my husband was disappointed he didnt have his dessert, I was so happy that the person took the extra step and precaution thinking of me, and my husband is not upset he has a little lunch to take to work tomorrow. Good customer service and good food! 👌 👏 thank you! We most certainly will be...