The barber on Locke — Local services in Hamilton

Honestly, pretty disappointed with Marwan on this one.

To start off, I had booked a cut for 1PM and Marwan didn't get started with me till 1:17PM (I remember checking the time). I understand being a bit past time, but almost 20 minutes is frustrating.

He seemed to be buddies with the guy I was waiting on and took a ton of time finishing his cut.

Following that, he rushed my haircut and finished it in barely 25 minutes.

The frustrating thing is I could see the guy before me got a great cut, but Marwan hurried mine for whatever reason and left me with a weird shape on the crown of my head, and sloppy untrimmed areas on the back.

The next haircut I got, the new barber basically asked me what the heck the last barber was doing.

I know Marwan is capable of cutting hair well, but treating a paying customer with such lack of attention -- especially right after taking so much time on the cut before me -- left a bad taste...

In communicating with the owner, Marwan, regarding my wedding and having them come to the hotel on the day of, I scheduled a test to make sure I liked his work before committing to it for the big day. Marwan stated he would make the reservation for me. I showed up for the appointment, to find out that his return flight from vacation was cancelled (which is fine, stuff happens) and all his appointments were cancelled. Except there was no record of my appointment. This broke all trust and I couldn't trust them to execute on my...

I came in yesterday for a fade and haircut for the first time and Issam did a fantastic job. His technique during the cut left me in a sense of awe. I felt like a new man after leaving and will definitely be returning and recommending to friends and family. Lastly, it’s very hard to find barbers/hairstylists that can cut/take care of black/curly hair so I’m very appreciative. Thank you Issam! :) P.S I really appreciate the student discount it helps a lot in these...