Subway — Restaurant in Hamilton

I love coming to this Subway, the staff is always friendly and hardworking. There’s one guy in particular who is constantly working under pressure, and I feel awful for him because he has to deal with absolute chaos during lunchtime.

The students from St. Thomas More High School completely take over the place, making it unbearable for both customers and employees. They scream, swear, curse, and cause scenes every single time I go in. It’s disgusting behavior, and they have zero respect for the staff or the people trying to enjoy their lunch. Some of them don’t even order food—they just sit there, making Subway their personal hangout spot while disturbing everyone else.

It’s ridiculous that the school administration or any authority hasn’t stepped in to do something about this. No other business should have to tolerate this level of disrespect. There needs to be security measures in place because this has been going on for...

Recently placed an online order though the Subway App at this location & while the subs tasted fine, there were several things that were least desired:

Two subs were ordered & they didn't label which was which (something that any other Subways I've been to does).

No napkins were provided in the pickup bag.

Tried to redeem a survey-voucher for a couple of cookies & they refused it saying the survey didn't come from their store. It didn't state anywhere on it that it had to be redeemed from the original store where the survey was issued. Other Subways have gladly honoured it no matter the originating store. They also claimed that the voucher had expired (which it had not).

Had I read the other poor reviews before coming here, I definitely wouldn’t have, but lesson-learned, I definitely won't...

I placed a large catering order at this location and I am extremely happy with my experience. I attempted to go to another Subway before this location and got completely dismissed, but the owner of this location, Bipin, was extremely helpful! He even helped ensure that my order was fulfilled when there were issues caused by the third party catering system which made me extremely upset. Bipin reassured me that he would have my order ready regardless of what was going on with EZCater and he did that and more. Thank you to Bipin and the staff at this Subway location who helped me with this order and for ensuring our 400 team members were fed this weekend! I cannot recommend using this location for your catering needs enough. We will definitely be using this Subway location for our...