LA DOLCE VITA — Restaurant in Hope

We just had dinner and the experience was horrible...my husband ordered fettuccine and while eating he pulled out an 8inch hair from his mouth. Immediately I showed the server and she apologized and went into the kitchen. She came back asked my husband if he would like to order something else..let's just say that he was ready to leave and never come back The server said that she will be right back with the bill and that she would do us a favor and scrap his meal. What do you know...she came back with the bill and a smile on her face and the bill was $37 some My husband asked for the manager and asked how's that possible after such a horrible experience still pay for the other meal...which was not great either. I am wondering if the owner of the restaurant has any idea what's going on...because it is not just us with a bad review....so please you are in this business but just make sure that your staff is properly trained especially in cooking On our way out I just looked back and I saw the server and the manager laughing...that made me so upset to see them laughing...for some people it's just funny and another good story to tell. So ..I am hoping the owner is checking the reviews and to take some action because this is a serious matter...yes it can happen to anyone but the way everything was handled tells me everything about the people that work there. We just drove from Jasper and Banff and we had an unbelievable experience...and this happens. Look around you..lots of restaurants but not to many last...just for that reason..unprofessional and poor training. Good luck with everything and hopefully some things...

The plave has overall vibe of a general fast food next to a gas station, which in reallity turns to be true but the "fast food" part. It took us almost 45min to get a plate of spaghetti while it was still requiring to finalize thie dish with salt and pepper to make it taste anything close to what the menu is promises.

I believe it would have been almost the same taste experience if we had simply dropped into the first fast food branch we saw in the area instead of going to La Dolce Vita. The only difference in that case would be that we would have got our food twice faster...

The red flag for us should’ve been when all of the restaurants were full and this one had few patrons. But we seen the Italian restaurant sign and thought we would like to try it.

Ordered beef lasagna could not taste any meat when checking between the layers of pasta there is a very light brown paste. It was tasteless. They charged $26 for this five layers of pasta covered in packaged flavoured sauce. I have had lasagna many times and never received it in less than five minutes like I did at this restaurant. It was obvious this was not...