Dairy Queen Grill & Chill — Restaurant in Kawartha Lakes

I had an absolutely dreadful experience at this Dairy Queen location in Lindsay. The kitchen staff, particularly a young male with a tattoo on his right arm, exhibited shockingly rude behavior towards his colleagues. The condescending words and unprofessional attitude were absolutely disgraceful, especially towards the cashier staff of Indian descent.

I couldn't believe the level of disrespect and hostility I witnessed. The young male in question seemed to take pleasure in berating his coworkers, creating an uncomfortable atmosphere for everyone, including the customers. It's disheartening to see such behavior, especially in a public setting where customers are supposed to feel welcome and comfortable.

The incident was so blatant that many customers, myself included, were left appalled by the lack of professionalism displayed. It's unacceptable for an employee, especially in a managerial role, to treat their colleagues with such disrespect, and in this case, the cashier staff seemed to be the target of particularly condescending remarks.

Needless to say, I will not be returning to this Dairy Queen location. The overall experience was marred by the disgraceful behavior of the kitchen staff, and I cannot in good conscience support an establishment that allows such unprofessional conduct to persist. I hope the management takes immediate action to address this issue and ensures that all employees are treated with the respect...

10/10 to DQ Lindsay for an food allergy masterclass yesterday! Incredible level of care and professionalism from the kitchen and front staff.

Daughter has egg, milk and nut allergies so takeout food is basically impossible. After carefully reviewing the online nutrition menu, it turns out DQ original hamburgers are safe for our family. Which means that cross contamination from other items is going to be the only risk.

I explain all of this to the cashier. She explains it to the kitchen. Person preparing the food immediately washes her hands. After its prepared, she tells a third person who is packing the bags "wash your hands before you pack those, food allergies". We loved this!

It's difficult - in a world full of complainers and picky-just-because customers, explaining the extreme levels of diligence and care required for food allergies feels like more whining. DQ handled things so effortlessly we didn't even effect the queue!

Super duper appreciate the care and the actual food was delicious. Both kids ate two each!

But yes, agree with the other reviews - this place desperately needs an update / overhaul in terms...

This is the dirtiest food place we have ever stepped into! This place is never clean with garbage and blizzard/ice cream be-brie everywhere. They are always way over staffed with miserable people who are always filthy and unprofessional looking and care more about chatting to each other than carrying out even the slightest bit of customer service. The place is never clean! Today however was the icing on the cake! The lady making our blizzards was too busy chatting and took so long to make them they were melted by the time we got them. While watching her make them we witnessed her wipe her hands on her shirt and pants countless times but then we seen the unthinkable, she wiped her hand on the rim of the garbage then proceeded to make our blizzards!!! The one blizzard was over flowing so instead of discarding the extra or dumping it into a larger cup she just put the cup full of her dirty fingerprints and germs into a larger one. Overall this Dairy Queen is a very unhygienic place with well blow standards for staff and service. Will not be returning again and 10000% do not recommend...