Tim Hortons — Restaurant in Kawartha Lakes

Went threw drive thru at 11:25pm for my coffee. One car ahead of me already and the guy taking my order cut me off while giving him my coffee order and I had to raise my voice so he would get it right. Deove up ro the window to pay and get my one coffee as the other car finished only to have him walk away to talk to another employee who was looking at a machine. So far I am at the window waiting now for 2 minutes, now the guy working drive thru looks over at me and then heads into the back room area where the office is located and the other employee looks my way and then heads toward the washroom side of the counter even though there are no customers at the xounter inside. Time waiting at deive theu window now 4 minutes. First employee now returns from back room to enter the next drive thru order and does not even acknowledgemy presence there before he finally makes my coffee and takes my money. I said did you forget that I was there waiting to which he responded that he thought the other employee who was cleaning the machine was going to make it. Total time at window waiting for my coffee now 7 minutes. This is by far the worst service I have ever had at this location in all the years I have been coming here and as I left, I see the second employee out front, hanging with his friends having a smoke. I have been a regular here always ordering the exact same large coffee with 4 milk and 2 sweetners and this type of service makes me want to stop bringing my business to...

I walked to this tim Hortons while getting an oil change I ordered and sat down and was eating the young man came to me asking for a QR code which I said I’ll show you once I’m done my bagel. He said I need to see it now which I answered again once I am done my bagel. Then the manager came and I told them the same thing. She then replied she was calling the police I told her to go right ahead. If you would train your employees properly and asked if I was dining in or not the whole situation could of been avoided. She was absolutely rude and threatening while all I asked is that I finish my dam bagel. Whoever owns this tim Hortons should talk with there staff on how to treat those who are eating in. To call the police because I had my QR code is rediculous I showed her on my phone and she didn’t even scan it in the end so what the hell was the point of harassing me trying to eat a bagel. It was a terrible experience and I would not go to this tim Hortons there are many...

My girlfriend and myself were at this location recently. We ordered about $25 worth of snacks and beverages over a period of three hours. It was late, and we were waiting for our bus to Toronto after a long day of travel, so we decided to rest our heads on the table. After about 20-minutes thereafter we were met by two police officers who said an employee wanted us out and if we didn't leave we would be charged with trespassing. We were stunned and completely caught off guard. We had done nothing wrong. We purchased coffees, teas, muffins and bagels. We argued our case a little and decided to leave. Again...we were/(are) absolutely stunned and caught off guard. We are now considering what steps we are to take next in order to rectify the situation. Will never go back. PS. We are going to assume that the employee who called the police on us - if that's true and the police aren't lying - was/is the same employee who had his music cranked all the way up while...