It’s sad to see this pace go down. I have history here. Since its humble beginnings the patisserie was our go to. The croissants and pastries were almost as good as what you’d get in France. I even had my wedding cake made by Francois, the ex owner and we sat there designing it and drawing every layer! It was stunning and tasted even better. That was in 2002.
I have been walking in lately and had noticed a huge decline. The cakes always looked odd, old, shrivelled, undersized. The people working didn’t know what was in the ingredients. The croissants were like Costco croissants (not flaky but layered, so like a layered bread with a shiny top coat).
I picked up croissants last week and took them home. Called the store when I got home to tell them they were weird. The girl on the phone told me they got a bad batch. But it was the second batch as such and when I walked in today, the tops were shiny and soft not crunchy as they should be. I didn’t buy knowing full well they were going to be bready again. Sigh..
But the bummer were the pastries I picked up. They were nothing short of industrial. There was none of the finesse or artistry that Francois had. The taste was below average. Quite honestly pretty close to grocery...
Read moreThe quality of the food has immensely gone down since the new owners earlier this year. The croissants are always inconsistent, the breads are a lot smaller and for the same price. I remember when the baguettes used to come to the top of the bag, and now, it only goes halfway. The cheesecake cake I bought last week was alright, but there was some kind of liquid coming out of the bottom of it. The only redeeming quality would be the customer service, mainly from the younger employees. The older ones always seem to talk amongst each other and I had to wait at least 5 minutes to be served whilst they were talking and seemed annoyed when I asked if I was going to be served. When I went on a weekend, the young girl immediately stopped talking and came to greet me with a smile.
Overall, the food itself has gone down a lot in quality and for the same price. I don't think I will be coming here again, I suggest Première Moisson right across the...
Read moreNever get enough of it. I love people complaining here about their one bad day. The thing I love the most about Gourmet Privilege is in fact that. You go there and depending on the day : the baguettes look like parisiens, the bread is either crispy or soft, the cakes are sometimes bigger or smaller. And you know what, I'm happy about it. It's a chef cooking it not a machine. You want consistency go to Walmart. That aside their main chef François is a real artist. Cakes taste good and fresh and 3/4 of all their products are done by them. Gotta hand it to their kitchen : pastries, tarts, lollipops, butter cookies, ingredients and chocolate that are really worth the price. The manager, Silvana, is very nice and always willing to help. Hope it doesn't sell out like...
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