Slices Family Restaurant — Restaurant in Kitchener

I have seen Slices in my travels many many times in my 6 years of being in the region. I have always been interested because I love little hole-in-the-wall diners and eateries. Many people have told me it's been there for a long long time. I decided yesterday would be the day I finally ate at Slices. How does that place stay in business? I gave two stars for food. They did not have all the items on the menu and so I made a different selection. My husband ordered a basic breakfast and I ordered an assorted sub. The hash browns in the breakfast were so saturated in grease they were inedible. My sub was made with fried breakfast meats. My sub had soft bread, fresh lettuce and tomato but the mystery vinegar (tasted like malt?) threw me right off. I ate half. When my husband got his can of Coke he had to wash dirt off the mouth of the can. The menu is HUGE. I don't know if they actually stock all of that food but I'm not inclined to find out. I gave one star for service. The person working was abrupt and huffed when I didn't want to pay full price for the item i initially wanted. The meal was supposed to be chicken wings and fries with coleslaw, but they didn't have coleslaw. So I changed my mind and was met with a huff. There was no one behind me, and no other orders happening so I'm not sure why the response. Also, you order your food, and then sit down. You also have to pick up your own food at the window. I did tip, but I'm not sure for what? I gave three stars for atmosphere because this place hasn't been touched since 1992, I'm sure of it! Very outdated, very chaotic (needs organized), but I absolutely love the cheesey 90s diner feel. That's the draw for me. My one big complaint - no bathrooms. Probably could use a deep scrub too. At the end of the day I won't return to Slices. There are a lot of places that can match the positives and ultimately exceed Slices in every way. It's an interesting part of Kitcheners history, but I ask again, how is this place...

I work across the street from this restaurant. Decided to visit it with my colleague. Made a regular order of a steak (the one for $15 something and I gave them 15% tips).

While waiting for the order, I noticed that the older lady (the one behind the cash desk, I think that's the wife of the owner) was preparing someone else's plates. All good, but she few moments ago took the cash money, then she was wiping the desk, then she doesn't wash hands and put fingers to the plates with fries and put fries from one plate to another, evenly distributing them. Then she takes the bread with the same hands and does sandwiches.

Seen that, I decided to cancel my order and take back the money. This lady not only doesn't speak English well, she is also extremely rude. I politely explained her that it is not ok, and I want to take back my money and she started yelling at me.

I passed her the receipt, and she returned me less than I paid. BTW i paid card, she returned cash. So she passes me money and shouts "Get out of my restaurant".

I told her there is no reason to be rude and talking like that and that she didn't return me full amount. She already forgot she just took my receipt, and is now stating that I didn't give her any receipt back...

Then I show her my debit account withdrawal from Slices, and she goes like "ok,ok".

She thrown some more coins, and again repeated "leave now!".

Well, because I am well fostered by my parents, and being a true European, I can't be swearing and yelling at the elders. I do pay extreme caution to every word I say. However, this lady made this task very hard.

I turned away and went out. Decided never come back.

Resume: hygiene is not respected in this place personnel/owners are extremely rude by nature and do not respect neither their guests, nor themselves this is not a restaurant, this is a junk would escalate this hygienic issue...

VIBE If you are looking for a classic dinner vibe, this is it. When you walk in, you'll feel like you stepped back a few decades -- in a good way. It has the charm of a family-owned restaurant with that 80's-something decor; neat and clean, not pretentious. BREAKFAST SPECIAL The menu has the traditional dinner fare you'd expect - we had the Breakfast special, which is a plate of fried potato, eggs your way, and ham, bacon and sausage. We said no to the toast, and were offered several tomato slices instead. Not a healthy breakfast - definitely, the greasy spoon griddle experience, but in a comfort-food kind of way. It was a full plate, and I was satisfied when finished. COFFEE The coffee was fine, but came in a small mug, and no seconds were offered -- I think there might be one free refill, but I didn't ask. SERVICE It's cafeteria style, so you have to order at the counter, and they call you when your food is ready. Want anything else - you have to ask. The staff was friendly enough, but not what you'd call attentive. The two times I've eaten there, only one person was working, so I guess that's why they don't wait tables: they just take your order and then cook it. If you want someone to come round to your table and ask how you're doing, you won't find it here. LOCATION The restaurant is situated on a corner, so lots of window-seat booths, and it was nice to sit and look out at the rainy sidewalks while we ate our food. It has the bonus of being right by KW Book Exchange, so our new favourite outing in downtown Kitchener is to browse for some used books, then come here for a late breakfast. PROS: lots of window seating, authentic diner feel, simple tasty food, good quantity served. CONS: a bit greasy (but I ordered fried potatoes and breakfast meat, so what did I expect?), coffee size...