Café Chez-Nous — Restaurant in La Malbaie

The food is decent. Staff is friendly. However, there was a misunderstanding with the billing and I feel I was overcharged. Their menu clearly lists French toast slices for 6$ each, where as the French toast plate (2 French toast + fruit) is 15$. Even though I ordered two French toast, they charged me for the 15$ meal, which wasn't what I asked for. After noticing this on my bill I tried to have the error corrected, but they insisted you cannot order off the extra menu alone (never heard of such a thing at a dinner, and the menu not saying anywhere that extra items can only be ordered if you buy a main course). Basically I left feeling like I got hustled for a few extra bucks. Also, the 2 extra slices of bacon I ordered for $3.50 felt really underwhelming when it came out (pictured). Maybe my expectations are just too high, but I felt this place was definitely over priced. I'd rather pay $$$$ and feel satisfied, then pay $$$ and feel disappointed. Perhaps the restaurant could find ways to temper expectations through clearer communication on their menu, and then clients won't leave...

Young blonde waitress working on Sunday afternoon was so disrespectful, and borderline racist. We came in as a group and were willing to be seated separately, knowing this was a mom & pop shop. She showed such disdain and was huffy about not having a reservation (it was only 25% full when we went) while setting places for us. It was such an ugly experience in the first 10 minutes that half of our family left, including kids who felt off, knowing her behaviour would not improve.

One part of our group stayed, feeling bad for her losing business and apologized. But the longer we stayed, we realized she didn’t treat any of the white customers that way. Not sure why you would hire someone with such an attitude that can’t handle being social to guests in a restaurant that small. It’s not that hard to put down cutlery, water, and menus and be respectful.

We didn’t say anything, but another kind waitress stepped in after noticing the strained...

I ordered the meal sized Greek salad and was disappointed in both the meal and price. It was a very large pile of mostly lettuce, with literally two small slices of cucumber, two slices of tomato and a barely noticeable sprinkling of feta.The dressing was supposed to be a balsamic vinegar and oil mix but ended up being almost entirely oil with only a very little vinegar that I could hardly taste. Lastly, the salad came with nothing else. I assumed it would at least come with bread?! At $15.75, it was the most expensive lettuce I've ever had. On the other hand, my boyfriend had a better experiences with his burger and side salad, which was (inexplicably) cheaper than my lettuce pile. Service was friendly but not attentive as no one checked on us after our meal was served. Overall extremely disappointed....