I usually get good food here so I’ll give them points for that, but there have been problems with the coffee drinks. One time we were delivered 2 lattes with oat milk that were super sweet. We couldn’t drink them so they were returned and replaced with something else. Today I went in and I ordered 2 pumpkin spice lattes with oat milk. When the order was picked up it was clear they were not made with oat milk so they were re-made both with oat milk. However there was no pumpkin flavour whatsoever in these lattes. Also there was way too much cinnamon on top. So we tried to enjoy these $6.00 coffee drinks but actually couldn’t find anything redeeming about them. So, I returned them and said there was no pumpkin flavour and way to much cinnamon. The barista explained that if I wanted to alter the recipe in anyway I had to say so at the time of the order. I in turn explained that just wanted it to taste like a pumpkin spice latte (this is not my first). She also explained that they use pumpkin purée which apparently doesn’t have any pumpkin flavour. Ok but I’d like a pumpkin spice latte with oat milk that tastes like a pumpkin spice latte. Doesn’t matter how you get there. So yet another pumpkin spice latte was made, this time with more pumpkin purée and a spice mix and again it was awful. The barista suggested I add sugar! (I don’t sweeten any of my coffee drinks) so no. The manager was consulted who was no real help at all, expressing her concern that this was latte #3 and it still wasn’t right. And somehow, it was my fault. Another barista suggested that I didn’t order with oat milk in the first place. Which really annoyed me. I know what I ordered. So it was clear from their defensive posture that the problem was me and it was not going to be resolved. So we left without coffee and $12 poorer. No we won’t be going back there for coffee drinks. Very disappointing experience.