Lux Diner — Restaurant in Lakeshore

Dining room was like it was in the previous years. There was only one staff member in the dining area and I'm sure there's kitchen staff in the kitchen area. It wasn't busy. The menu has changed a bit, similar items from the past, and they also offer kids menu options. Has both breakfast and lunch items.

The staff member was ok, she told me to order a whole meal for my picky kid and take the rest home when I was trying to order a side of fries. This was ok with us, but I don't think other customers would be ok with ordering an entire meal instead of just a side of fries. The pancakes was nicely made and it has strawberry sauce/strawberries on it as described on the menu. The coffee was ok. The oatmeal was good. Eggs fried nicely as an omelette with just cheese and home fries were fried nicely. Overall, the food was good, service was ok and the place was good. Parking is good, since it is located around other businesses. I think I'm going to use the stroller next time for my little guy, he doesn't sit in a high chair, because he doesn't stay it in and it'll be a much better experience for everyone too. There's enough room for a stroller. We took the leftovers home. We had takeout from them recently in the past few months, and the food was still good even after it was brought home. I do think we'll be back, but it might end up just...

If a zero was possible I would give them that. Took my mother for breakfast today. Was seated quickly even tho very busy as it is mother's day. Waitress took our drink and food orders, brought our drinks and never came back. Table around us were being seved meals and they came in long after us. I asked for my waitress to come to my table so I could enquire about the 1 hour 15 minutes we had been waiting while others were coming and going around us. She said the printer was not working so the kitchen didn't get the order....weird since they had everyone else's. Our meals came 10 minutes later only to have a long black piece of hair in my mother's meal. I asked for the boss and my waitress came to ask me if I had a problem. I asked if she was the boss she said yes. She was not apologetic at all just said do you want new or removed. We opted for removed. She was very rude. I then waited 20 minutes to pay my bill. I explained to her I had been there several times before and never had an experience like this she really did not seem to care at all. Worse...

What an experience. Opted to visit for lunch and won't likely return.

Food - actually tastey and decent portion, kudos to the kitchen for good work

Service - basically not existent, delayed in getting drinks and refills for soda had to be requested several times. Not a busy establishment so just poor attention to detail from the server. Asked if there were any specials, bluntly told "no, nothing special today"

Ordered from the menu, variety of food around the table and all seemed to enjoy it. Again, food was good and service was not.

Another delay to get the checks, asked to combine mine with another and ignored. No worries, I'll pay separately and you incur the credit charge. Could have paid cash.

Walking out, saw and snapped the following picture for specials. Would have enjoyed that had it been mentioned by the server. Oh well, grabbed something elsewhere.

Atmosphere - clean establishment, decent atmosphere, chairs are small and uncomfortable.

Customer service is key, won't return despite...