Went here today and was ultimately disappointed. Compared to the other locations in Windsor I always find this one struggles with the quality of their food. I'm not sure if it's because there seems to be young people always working or the fact there seems to be different young people every time we go there where other locations seem to have more mature and consistent staff. Either way we've shown up here a couple times where I'm pretty sure the drive-thru staff is stoned. Today I ordered deep fried pickles and the pickles we got were literally about the size of your little finger. I've frequently ordered these from other locations and you typically get big hearty sized pickles. So that was disappointing. This isn't the first time we've had an issue with an order here but it's the first time I decided to write a review. Seriously wish this location was better as it's closer to home but might have to make the drive over to Dougall Ave...
Read moreThis location consistently gets mobile orders wrong and/or mixes them up. The last time, which was 10 minutes ago (and the catalyst for this review) we ordered 3 combo meals; nothing crazy or out of the ordinary. What did we get? Three drinks, three fries, and one hamburger. Common sense should have triggered a red flag or, at the very least, the receipt stapled to the bag that states there should be 3 burgers / fries etc. We attempted to call the location so they could have a replacement order made but, shock, the number posted online is not accurate. So we drove back and we’re greeted with perplexed looks and a teen who simply took the bag (straight from our hands) and tossed it in the garbage. We did get a replacement but holy $#%# this was a next level...
Read moreWe ate here around 10:50 just after opening and was actually disappointed on how dirty the dining room was. We had to be one of the first customers of the day (only 1 tray was on garbage)
Seemed like almost every table still had crumbs on it from previous day. The floor had fries still under some.
I have worked for this chain in the past and we were religious when it came to cleaning before close the night before. I dont think this was done here.
The food... Harvey's usually strives on being cooked fresh. We ordered our meal and as we were finishing paying the burgers and fries were waiting there before our receipt was printed. I'm fine with during busy rushes for some extra burgers to be thrown on but who knows how long these were...
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