Lakeside Bakery Deli Cafe — Restaurant in Leamington

everything is frozen and refrozen, staff are told to lie about it. cakes are baked, then frozen, then thawed and iced and displayed. even if you order a fresh cake it will have been frozen at one point or another, GUARANTEED. the cakes that don’t sell will be taken off display, scraped and put back in the freezer to be re-iced the next day. nearly nothing is made fresh but the bread and even then it is frozen over night, and the bakers are very dirty. most of the pastries are from boxes and staff are taught to lie about that aswell. no one has any idea what food safety is, i witnessed many deplorable practices in that building. the owner is disrespectful towards her hardworking staff and does nothing to show her gratitude for them carrying the weight of running the restaurant while she’s constantly on vacations. she underpays everyone and overworks them. makes promises she will never keep, like giving them an extra responsibility/ title, telling them they would be paid extra, then fighting it when the employee confronts her. she hides behind her beyond unpleasant and disrespectful HR lady. everyone has a bad attitude because it’s such a toxic workplace, which makes the environment very uncomfortable for customers and employees. there have been mold problems and bug problems, and they were never properly dealt with. i watched countless people come for their first day on the job and never come back. i watched many of her hardest working employees leave due to the disrespect they received. just don’t waste your money, or time here. it will never be worth it. you can find better quality at the walmart...

We walked in and a girl asked if my group and i needed help. I said yes and gave her my order. This girl then disappeared, and never came back. I was standing and waiting, and when I looked over she had gone to the cash register and began serving other customers who had just arrived in line. I ended up going to line up behind the customers who arrived after me, and when I got up to the register I asked the girl why she didn't tell me I had to go to the line to pay and grab my stuff. All she said with attitude was "sorry, I thought I told you to go to the line" I told her no you didn't. She rolled her eyes and continued to be unpleasant. I eventually talked to a manager who said she would talk to her about letting people know that they should go to the cash register to pay. But honestly she was just saying that to say that. Their customer service is awful. There were 4 people in the back chatting, and no one verbizing to customers that you need to go to the line after you get your bakery order in. This place is disorganized and dirty. Girl handling cash gloveless, touching her hair, and handling food too. Discusting experience. Get...

I visited this bakery/café in Leamington recently without checking any reviews beforehand — just walked in on a whim. I grabbed an iced coffee and a brownie, and both were absolutely delicious. The rest of my group also really enjoyed what they ordered. The place itself is beautiful, clean, and well-organized, with a wide variety of tempting options to choose from. Service was friendly and efficient too.

There’s plenty of parking available, which is always a plus — though I did notice the parking lot could use a bit of cleanup.

While sitting and enjoying my coffee, I started reading through the online reviews and was honestly surprised to see some very negative ones, particularly from former employee. That kind of feedback is always concerning. I can only speak to my own experience, which was great, but I do hope the management has taken that past feedback seriously and made positive changes since. Especially, lashing out on reviews is never a good way to set customer service standards.

Overall, a solid visit — I’d happily return and recommend it based on what I...