Tim Hortons — Restaurant in Lower Truro

I had a very bad experience here, My family and I were travelling out to find some clothing stores and wanted to get a quick caffeine break, my mother ordered a large double double and I ordered a medium tea double double. My mothers coffee was fine, not great but not terrible, my nana decided to order from Starbucks instead, and my tea was disgusting, tea is not difficult to make, and I was greatly let down with the tea that I received, it was not only cold but also very clearly weak, it was bitter and was not stirred, it was clear they did not fully brew the tea before serving the tea from the pot, this resulted in me getting a tea that did not taste satisfactory, very upsetting and will not be returning. The staff were not friendly either, however if the tea had been good it wouldn't have affected me as much, the person working window was very clearly not happy to be there, which I understand, no one wants to go to work, but that doesn't mean you can be rude and standoffish to the customers! I do not recommend...

my wife went there at 5:50 AM and supposedly they were closed and the website says 5 AM it opens, she was waiting at the speaker to order and then realized nobody was taking her order, so she went to the window and the window was open and the lady was walking back-and-forth inside and then my wife said excuse me and she ignored her and then my wife honked and then the lady said oh that must be a woman's hunk whatever that means and then my wife saw her again and said are you guys open and she said no we open at 6 AM and the website says 5 AM my wife wasn't too happy to go to work with no coffee she was pissed and it was an older lady November 5 2023 at 5:50 AM whoever she was , this is the...

Tiny store. Great service.

In response to Mireille about her "horrible" experience, I feel so sorry for you. This "1st world problem" scenario shouldn't make you so upset. God forbid you wait 7 WHOLE minutes for fresh coffee. Also, the employee thought outside the box and asked about mixing the coffee. 1) she could have just done it and sent you on your way 2) it's not like she asked if she could mix the rest with hot chocolate 3) Really?!?!... Are you THAT upset that you have to drink a regular roast? I'm sure you drank it for the last 20+ years without any issues. You need to re-think/re-evaluate what constitutes a REAL problem before giving a business a...