Pizza Pizza — Restaurant in Markham

URGENT - The police informed me to speak with Pizza Pizza. I felt as though I was going to be assaulted by the delivery driver from the Pizza Pizza location at 8053 Yonge Street Thornhill store #58..

I spoke with a supervisor at customer support and was told that nothing will be done about it.

I am writing this review to express serious concerns regarding recent experiences with Pizza Pizza . On Sunday February 2, 2025, I placed an order with specific instructions, which were not followed. Receiving an incorrect order was unacceptable., especially after taking the time to provide clear instructions to the person I ordered the food from pizza pizza by telephone.

Furthermore, I am deeply disturbed by the behavior of a specific delivery driver. On two separate occasions within a few days, this driver exhibited behaviour that made me feel unsafe and uncomfortable even though there was somebody there with me. I’m His actions, caused me significant distress and anxiety. I genuinely feared for my safety due to his behavior. I was in contact with York regional police about the matter. They advised me to contact Pizza Pizza.

As a long-time customer, I expect a higher standard of service and a safe and respectful delivery experience. I hope that Pizza Pizza will take these serious concerns seriously and investigate these issues thoroughly. I trust that appropriate action will be taken to prevent similar incidents from occurring in the future to other people.

I expect to be treated within good faith. I spent many hours trying to resolve this issue with Pizza Pizza customer support in addition to time with the police. I am not...

DO NOT ORDER FROM HERE IF YOU ARE PAYING WITH ANY CHANGE OR EXPECT KINDESS. David, I’m calling you out. I ordered Delivery with my girlfriend for the last time. The driver David is incredibly rude. I paid for my 47$ order with 50$ 5 of it being coin. David threw his hands in the air and whined like a baby at the sight of coins. He then told me he was going to count the coins in the car and to stay there in case it wasn’t enough Money in a rude tone insinuating I did not give enough. I closed the door. This isn’t the first time David has been rude to us. he has made fun of my girlfriend numerous times, shoved things into my hands roughly, and more. He told my girlfriend to stand there and count the tip she was giving him and then said “that’s it?” When she finished. It was a 5$ tip. David is extremely entitled and ruins our whole experience. We will not be ordering pizza pizza again until he ceases to work there. I would give 0 stars if I could. He is the worst kind of employee, especially in the hospitality field. We all have our own battles, and I understand the frustration at coins. But no need to be rude. I am so very disappointed and you have lost a...

I haven't visited this location since 2019 because I felt that the quality went down.

Tonight was the first time I visited this location since 2019, they are open late so I thought I might give it another shot. The pizza was delicious! Perfectly cooked, cut with precision, fresh toppings, and amazing customer service. The customer service really stood out to me. The gentleman who served me was very polite and friendly.

While my pepperoni pizza was being made, the delicious aroma filled the entire store. That's when I knew that I was about to consume something very special! The crust was just perfect, cheese pulls from each slice as you take a bite. This reminded me of when I first tried Pizza Pizza in the early 90s. This Pizza Pizza location beats all the other locations I have been too. Thank you for the great service and delicious food! The new owners are doing an excellent job. ...