Triple O's — Restaurant in Merritt

Worse service ever.. Bought a burger meal with onion rings costing over $20 bucks! and staff stated onion rings does not come with a dipping sauce when asked.. Sure that’s fine.. I asked if there any dipping sauces and staff said no, then offered me ketchup. I asked again..no honey mustard sauce or bbq sauce? Staff then said there are but there is a charge.. I said that’s fine.. Give me the dipping sauce [so I can enjoy the onion rings].. I ended up getting two dipping sauces paying $0.99 x2 plus tax.. only to realize one had a broken seal.. I’ve eaten there occasionally when visiting Merritt.. but it will sure be...

I came on one of the busiest days of the year if not the busiest.. Wasn't expecting the greatest service because they were overwhelmed to understate the situation.. I have never received such excellent customer service under these conditions.. The manager should be proud of the staff they have hired and trained.. They can handle anything.

Food was amazing kudos to the cooks and the people at the front for going the extra mile.. What topped it off was having ketchup and S&P in with my napkins without even asking.. I'd give this location a 6/5 if I could.. Was...

On September 23 at 10:30, I ordered 2 bacon cheeseburgers with no lettuce or tomatoes. Trainee brought my food and asked me if my order had lettuce & tomato, to which I replied “no”. She went back to the kitchen, pretending to fix the order, then proceeded to hand me the bag, knowing that the order was wrong. I have had a lot of orders wrong before, but I have NEVER been lied to on purpose! Deceive the customer on purpose when you know the order is wrong… YOU SHOULD BE FIRED!!! And the supervisor SHOULD BE FIRED!!! I will NEVER go to this Triple O again!!! LYING...