Colossus Greek Taverna — Restaurant in Mississauga

Let me start by saying that I love the Oakville location and hubby and I are regulars there. I highly recommend that location. But Port Credit...? I hadn't been to this location in some years, and sadly, it has really gone downhill in food, ambiance, and mostly in service.

The main dish was delicious, but the salad was not a Greek salad. It was a soggy, spring mix swimming in a salty sea of dressing with far too much feta (I didn't think it was possible to have too much feta, but alas...). The dessert was okay, though a bit too sweet even for a baklava. The water tasted like bleach.

Having been recently renovated and expanded, the dining room was pretty, but with all the marbles and metals, there was nothing to absorb the sound of every fork touching every plate and every glass being set down on every table. Too many hard marble surfaces, I suppose? If you have sound sensitivity, this will bother you as it bothered me and I'm not sensitive to sounds.

The service was what annoyed us the most. Firstly, the waitress didn't even take our drink order. She skipped that altogether. We ordered saganaki and pita bread to start, and she brought out the saganaki minus the pita and didn't do the fun "opa!" light-on-fire and lemon thing. She left the cheese on the table to go fetch the pita but by the time she returned with it, the cheese had gone cold. Then she brought our main course out before the salad, and then returned a few minutes later with it like an afterthought, likely realizing she'd forgotten to serve it before the meal. She asked if we wanted take-out containers while we were still eating to which we said that we would, implying we'd want them after we were done, but she still brought them out while we were still eating our main course. I thought that was very rude. Once we'd paid the bill, it was pretty clear they wanted us out immediately, never checking in on us even to drop off some more water even though it was lunch time, and empty, so it's not like they needed the table or were closing up. The staff just kept walking by our table and staring. We felt very rushed and unwelcomed from start to finish. I don't think I'll return to this location again.

**Edit to add that I emailed them as per their request on their reply to my review to "further discuss your experience" and for "an opportunity to regain your trust" and to "make amends" to which they replied (copy / paste reply):

"I apologize for your experience! It is embarrassing and unacceptable.

I will address this not only to the staff on that date but to all my employees.

Thank you once again for bringing this to...

I went here expecting to get the same service as I did in the Oakville location, however I was highly disappointed. The experience was negative mainly due to the waiter. He was extremely inattentive and really didn't care for serving my fiance and I. The experience started poorly. Usually you are served with complimentary bread and olive oil however it wasn't given to us. The people that were seated after us received the bread and olive oil . I was going to complain however we ended up getting our appetizer at the same time I was going to complain. He then comes to us to take our orders. When taking our orders he seemed rushed and didn't really care. I asked for beef souvlaki and both my fiance and I asked for a glass of ice water. The water literally took 15 minutes to get . At the same time the people who came after us were served there alcoholic beverages and water by the same waiter. When I asked the waiter where the water was he said it was coming. I waited another 5 minutes before he finally realized we didn't get the water and quickly gave it to us. While waiting for the food to arrive I realized that he didn't even ask how I wanted the beef to be cooked. I stood up and went over to him and told him "Hey I just realized you never asked how I wanted the beef to be cooked" his reply was "we cook all the beef to a standard medium". I was content with a medium. However when I received my meal it was well done . Once he served us our food he never came to ask if we needed a refill on water, or what we thought of the food. He did however ask other clients those questions. He honestly ruined the entire experience. My fiance ended up paying for the meal and gave a good tip because she felt that even though he didn't deserve it the rest of the staff did. If it were up to me I would have stood up and left in the first 5 minutes of entering this restaurant. It's a shame that one person can ruin a perfectly good restaurant. I'm not sure why we had this kind of experience. A few things crossed my mind including it being a racial thing. Won't be...

Do not eat here. I will never eat at this place again, and I will be letting everyone I know know about my experience here.

I called in to make an order for pick up for mother's day since original plans fell through last minute. The person I spoke to let me know that the latest they could do for a pick up order was 730. Completely understandable, it is mother's day. She told me to hold on before making my order and had me waiting on the phone for 15 minutes. I hung up and called again, and this time there were 2 people taking my order for some reason. The gentleman on the phone was kind considering they were most likely very busy however, I'm pretty sure that the same girl that had me on hold for 15 minutes was also on the phone. She was rude and was trying to rush my order. On top of that, she then begins to tell me a completely different pick up time from what she had JUST told me when she left me on hold for 15 minutes stating that they could not do 730.

Once I got there to pick up my order, I waited and made eye contact with the staff there and was not acknowledged. In steps a white woman, and immediately she's acknowledged with "Hi, have you been helped yet?" The same lady that greeted her looked at me and said nothing. I decided to wait patiently as I could see that they were very busy. Then , a young girl approaches me asking for my name and hands me the debit machine to pay and walks away. I picked up my bag of food and left. Now, once I get home, I realize that the orders of shrimp saganaki macaroni BOTH somehow are MISSING the pasta/macaroni??? So I paid about $30 for a few pieces of shrimp?

Disgusting...