Olivetree Delicafé — Restaurant in Mississauga

I visited this location twice. The first time was excellent. I got a soup and hot sandwhich for $22 that was actually worth the price. Decided to go again 2 days later and when I ordered I was blamed for the cashier’s negligence.

She claimed my friend that I came in with last time paid for a sandwhich and a pop that didn’t go through. I did come with a friend but he didn’t buy anything as he already had brought a lunch so I was already confused. I still paid for my order and enjoyed it, but I’m not going back. Instead of taking accountability for the mistake of not checking if the transaction went through, she decided to make me uncomfortable.

Customer service training is likely needed because to lose a potential long-term customer over an accusation is ridiculous. Didn’t help that when I insisted my friend didn’t buy anything I was met with a smug attitude. I understand some people have victim mentalities or tend to over-trust their memory. But this was just so off base.

Unfortunately the experience was so bad I had to leave a 1-star review as a consequence for such an...

I ordered a Monaco Panini and a soup from uber eats. It cost nearly $30.

The Monaco panini is supposed to come with honey mustard, onion, smoked turkey, swiss and tomato. When the sandwich arrived, it only had turkey, tomatoes, and A LOT of honey mustard. It came with No Onions or Cheese (really the reason I ordered that sandwich all together.

The Chicken noodle soup had tough hard chicken pieces in it that tasted like they were going bad.

I tried a couple of bites of my brothers sandwich here a while ago and wanted to try this place out for myself, but it looks like they're more concerned with flipping cheap ingredients from Costco and charging a lot more...

I've been working in the same area as this cafe for over 10 years and always told myself I was gonna try it - well today was the day! I got the tuna melt and their soup of the day. The soup was the cream of mushroom and was super fresh and delicious... A bit on the saltier side, but delicious nonetheless. The tuna was fresh and tasty and I love that it came with a side of hot peppers and pickles. The sandwich was a good size to get alone, but if you're hungry I'd definitely recommend getting soup as well. Honestly, I'm so glad I finally tried this place - I'll definitely be back to try more items...