Subway — Restaurant in Mississauga

You may have noticed that national chain restaurants are wildly variable regarding quality of food and cleanliness standards. Being a certified food safety expert, one of the first things I look for when I enter an establishment are attention to safe food handling practices. They keep their food bays covered between customers, their food preparation surfaces are immaculate, and even the area under the fountain drink machine was clean!

The associate, **, who was on duty at 5:40pm on 7/23/2016 was extremely professional and gave me many choices as to how I wanted the sub prepared, like whether I wanted my meats on the sub when toasting the sub, and whether or not I would like the cheese toasted as well! Overall, one of the best establishments I have ever patronized. Needless to say, the finest Subway sub I...

Don’t bother doing a mobile order at this Subway cause for the third time now I’ve ordered food from this subway and they only started the order when I showed up. I was ordering from this location since it was on my way to work. One screwup I can understand, twice I even let that slide but the third time now I’ve ordered at least 40 minutes in advance and the order isn’t ever started. The last time, I even got there 10 minutes late so 50 minutes after I ordered and then the subway worker starts the order when I arrive to pick it up. Throws the sub together in seconds and later I realized she screwed it up! There is a Subway at every plaza practically so I will go a little bit out of my way to another one if I want a sub but I’m done...

Generally, this is a great spot. However, on this occasion, both my girlfriend’s and my subs had lettuce that tasted somewhat “soapy” and stale. I also sampled the lettuce separately, and unfortunately, the issue persisted. When I raised this concern and requested a different batch of lettuce, I was informed that only this type was available, and there was no attempt to taste it or verify its quality. Despite this, when I requested a refund—having not even taken a bite of the sub—I received a few eye rolls and encountered a bit of reluctance. I hope this feedback is helpful for maintaining the quality we know and appreciate at...