2nd time going there and the 2nd time they told me our order would be ready for pick up in 25 minutes --- only to have to wait another 30 minutes since they "just put it in the oven" when we get there. If you can't make a simple pizza within the 25 minutes you say on your website, don't make people wait another 30 minutes at the pizza joint for your pizza.
What's worse --- Both times - No apologies, no discounts, no free dips .. nothing!!! They literally gave us the pizza after waiting an hour for it (both times) like we should be grateful we got them. We ordered 2 party size pizzas and spent $$$ with zero customer service skills.
The pizza itself was OK -- but overpriced for what we ordered. There are a ton of pizza joints in this city and I would recommend trying other places. The attitude from their store at 280 Lakeshore Mississauga was terrible and you are paying a high price for mediocre food.
It's better than PizzaPizza but I would highly recommend trying other pizza places close by. Maybe they need a wake up call that they should treat their customers with a bit more respect or empathy for messing up orders back-to-back. Won't be going back there. No...
Read moreOrdered from the Port Credit/Lakeshore location. This is usually my favourite pizza delivery but the last two times haven’t been very good. Last time I ordered the bacon on the pizza was barely cooked and they sent me a Caesar salad with no dressing, and the delivery guy had no change. I decided at the time it was just a bad night. Tonight the bacon on my pizza was the same, each piece was about an inch wide and barely cooked which really isn’t a good bite. The other issue is if you have delivery services and you allow that delivery person to go out and he doesn’t have ANY change for cash on him then that’s a disservice to the customer. The person that delivered today had no cash/change on him, if you don’t want people to pay cash then don’t offer it otherwise it’s ridiculous for them not to have at least $40 in change. Not everyone pays with a card and I wasn’t asked on the phone how I would be paying, so they should be prepared for all...
Read morePizzaiolo exceeded my expectations on every front, making it a standout choice for pizza lovers. The restaurant itself is impeccably clean, and the customer service was friendly and efficient, ensuring a pleasant dining experience from start to finish.
One of the highlights was the impressive variety of pizza slice options, all freshly made and ready to enjoy. I opted for the Canadian slice with a dip for around $8, and it was worth every penny. The slice was generously sized and packed with flavor, easily one of the best I've ever had.
With such a positive first impression, I’m definitely planning to come back and order a full pizza next time. If you're looking for quality pizza and excellent service, Pizzaiolo is the place to go.
Respect...
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