The Kebob — Restaurant in Mississauga

I am extremely excited to enthusiastically express my extraordinary and outstanding dining experiences at this absolutely wonderful and fantastic restaurant. It has become my favourite place to go for both lunch and dinner, and I always want to go back again and again. There is absolutely no doubt at all that the food they serve at this place is always incredibly delicious, making my taste buds feel extremely happy and satisfied. However, what really makes this place stand out is the outstanding professionalism and incredible talent shown by the staff members. As soon as you enter the restaurant, friendly smiles and a sincere feeling of welcoming embrace you. The people who work here are really good at taking care of customers. They make sure to help everyone in the best way possible and are very skilled at what they do. I must say, their unwavering commitment to delivering outstanding service is truly praiseworthy. They put in extra effort to make sure that every customer's experience is absolutely amazing and goes beyond what is expected. Their ability to pay close attention is unmatched, as they consistently check in and make multiple trips to make sure that every requirement is fulfilled. It is very clear that the employees feel extremely proud of their work, and their strong dedication to making customers happy is truly motivating and impressive. I want to send my warm and sincere wishes for great success and abundance to all the employees and the person who owns this incredible place. Their consistent commitment to achieving the highest level of quality has unquestionably resulted in them rightfully earning a highly esteemed position in the affections of their loyal customers. I highly and completely suggest this restaurant to anyone who is looking for a dining experience that they will never forget. The food is absolutely delicious and the service...

Ate there Sun June 26 at 4:30 PM. Unlike other places that you order & they call your number, you actually had a waitress at this place. Very little communication from waitress unless I asked a question. She never came back & asked me how my meal was or if I was need anything else. I had to ask for water. Now this is a waitress that serves you at the table, not go up to the counter & pick up your order. The Chicken Kabob was amazing, the rice was great, but the salad was super fresh, but missing tomatoes. Other places have tomatoes in their salad. Again, the waitress should of said "I am sorry to say we are out of tomatoes". Also you had a choice of 2 items from 3 items to go with your chicken kabob. I chose rice & salad, so nan bread was extra. This frustrated me. I did not pay extra for it, as other places in this part of GTA include it with your meal. I even talked to lady that appeared to be an owner or supervisor & told her other places include it & all she wanted to do was politely debate that I could order it at a charge if I wanted it. Come on, if they want to save money, all they have to do is ask their customers if they want a free slice on nan bread or not, this would eliminate waste & save them money. Although I had a reasonably good meal, unless I get a response explaining why their was no tomatoes in the salad & offering me a free piece of nan bread on my next visit, I won't return. The waitress (not the owner or supervisor I spoke with about the nan bread) needs a lesson in customer service & communicating better with customers. Now in all due respect, she was efficient, but not communicative, thus I...

The primary reason behind this rating: long wait times (not meeting promised ready-time for takeout) and food quality.

While visiting Mississauga with family, we decided to try this place. Ordered 2 full tandoori chicken, a few seekh kebobs and a few other things. We placed the order at around 6 pm. We were told that our order will be ready in 20-30 minutes. We told them that we will pick it up by 7 pm. However, upon arrival, we found that our order was not ready and we were told to wait for 5 minutes. We waited over 30 minutes (as if we have nothing else in the world to do) and upon asking again, we were told that they're packing things up. It took another 10-15 minutes after that for us to get our order.

The business needs to understand that if the customers order ahead, they expect food at a certain time that fits their plans for the day/evening. Not getting the food ready in time hurts everyone.

The second point regarding the food quality. I won't say that food was bad, it was certainly edible. However, I won't call it Pakistani cuisine because the Tandoori chicken had no flavor (probably prepared in a hurry when we showed up) and was similar to a typical grilled chicken item from a middle-eastern/Mediterranean restaurant. Nothing special, quite bland and lacked taste. Same goes with other items we ordered. Highly disappointed. I'm not sure if we were treated that way because we were not regulars, I'm not really sure. Perhaps one has to ask them to set the spice levels based on preference. We were never given that...