Tony's Bistro & Patisserie — Restaurant in Moncton

My wife and I went to Tony's for lunch on May 26th, 2017. We had placed both the same order. We received the wrong order that was sent back. The second round came, I got the proper and my wife got back the same order for which she had it sent back. The second waitress was very apologetic and told us twice that we would be compensated for this misunderstanding. The lady sitting next to our table overheard the whole conversation going. My wife was a little disappointed for what had happened. We went to pay for the meal and we told the cashier to let her boss know that we were very unhappy with the outcome. The owner of the bistro came and spoke with us and my wife told him what had happen, he just looked at her and told her that he lost 3 sandwiches because of this misunderstanding. He said that the waitress confirmed the second order and that she , my wife, said yes to that order. Why would my wife return the first order and confirm the second order for the same meal that she returned the first time. It is with my understanding that the owner was calling my wife a liar and turned and walked away from us. Then this lovely lady sitting next to us told us that she spoke to the first waitress and told her that she overheard her saying that we would be compensated. Then, my wife told the owner and then said do you have your bill and I will compensate you. He came back with 6$ and said and I quote " you told the cashier that you would not be coming back here again then you don't have to come back. At that time, I felt like he needed this 6$ dollars more then me. He, for an owner of the establishment, was not there for the customer but only for the money. He was not apologetic at all. If the waitresses would write down the orders properly, this would have never happened. After this experience, I will definitely not b going...

Went out for dinner, and we thought we would try this place due to recommendations from our friends. When our hostess greeted us, stated she would get our table ready. From observation, she casually chatted to her co-worker, then wiped a table, then chatted to her co worker again, leaving us at the entrance.

When seated, tried to place us in an area where sunlight was directly in our eyes, when other areas were available in the establishment, as they were not busy.

I politely asked to be seated in another area due to that condition, in which we were invited to choose another spot and then she left; leaving us to carry our cutlery and menus to another table.

Once we made ourself comfortable, we looked at the menu and I could not read the menu as I do not speak French (neither me or my date have a french accent or conversed in French and we were given 1 french one English menu when English were available)

In a casual way, our waitress came over asked if we were ready order, we stated we needed a few moments to decide as we were sharing a menu to understand what we would order.

Without grabbing another menu for us, went to the table beside us (party of four) and discussed drink and food specials and house recommendations, none of which were expressed to us. The waitress walked by us without acknowledging us shortly after. After this we simply left.

Unfortunately, were never going back, which is a shame as we heard there food is lovely but this sort of service is...

A charming café that serves breakfast and desserts. We ordered lattes, macarons, and desserts. The desserts were beautifully presented with a great selection. The interior of the café is in an old-style with stone walls and wooden tables. There are plenty of tables, and cozy spots by the windows.

The only thing is, when you enter, if you want to sit at a table, you have to wait for the hostess to seat you. We didn't notice her, so we went straight to the desserts and bought coffee at the counter. They gave us everything to-go without clarifying where we would be eating. Since it was our first time there, it wasn't obvious. However, the waitress was very pleasant and helped us find a seat and explained how everything worked here. But I was a bit disappointed that we had to drink from disposable cups 😅 So, it would have been great if the staff at the counter asked, just in case, if it's for here or to-go. For people like me, who tend to lose sight of everything when they see desserts.

Overall, the place is excellent and cozy. There are even tables outside, but when we were there, no one was sitting there, even on a pleasant morning. I feel like the tables lack charm. They are black and resemble plastic. Black metal tables would fit perfectly with the theme of the establishment.

We will definitely...