Ai Dumpling — Restaurant in Montreal

Dumplings are tasty however the lack of consistency is my reason for such a poor rating. I’ve ordered dumplings here maybe 6 times and 4/6 times my dumplings have been burnt. The first couple times the owner would serve them to me without saying a word about them being burnt and I would only find out once i go home (i get takeout). There’s even been times when I come in and he admits to burning my dumplings and showed them to me hoping that i would be willing to take them home like that. I quite honestly don’t understand how the business owners are comfortable serving someone BURNT food. I’ve also ordered via uber before and paid extra to have the dumplings fried, and when they came they weren’t even fried. I’m a good customer, I’m very patient and i tip well and yet there’s no compensation for my burnt food, no lack of accountability when it comes to poor customer service. I’d rather offer my business elsewhere to someone that is going to have enough common sense to not burn my food every...

I visited on February 2019. This restaurant can accomodate 20 customers on 7 tables. Be prepared for a long wait because they make the dumplings by hand on-site and custom to order, and also because they also dispatch deliveries and take-out orders while you are seated. Good quality food and well presented. The ambiance is casual with soft relaxing music. I saw books for children and other distractions to pass time. Major credit cards are accepted. It didn't seem to me accessible friendly (entrance, floor plan). They have a good product but if they want to grow the business it is my opinion they will need to have a serious look at their operating model and find a way to speed-up the service without compromising on...

Okay. So my girlfriend and I were looking for a place to eat and we decided on dumplings. By the time we arrived to Ai Dumpling, we were kinda sceptical about the quality of the food from how the place looked like. What this place showed us was to not judge a book by its cover. The owner was really kind and nice, the music (Marvin Gaye) set a really nice mood and the quality of the dumplings, fresh, were better than expected. You can taste the homemade dumpling wrappers easily. Price was not too bad, and the black vinegar is a really nice compliment with the soy sauce. Will come back soon. Love the staff. Get some sleep sir!! ;)

ps. Please respect covid restrictions for the courtesy of your...