Café Saint-Henri (Marché Jean-Talon) — Restaurant in Montreal

I had very unpleasant experience today at St. Henri Jean Talon. First I have to say, we have been their regular customers for more than 3 years. Every weekend (summer or winter) we buy our groceries at the market and always have coffee at Saint Henri. And buy coffee home. Today, we went there, took a table on the patio outside and I opened up a container with food to feed my 1.5 y.o baby who was hungry and crying. We had a stroller and multiple bags and stuff in our hands. We sat at the table, we’re in the process of settling down before going inside to get coffee. I’m about a minute a barista from the coffee told us that we cannot take the table if we did t order anything… Come on, really?! We have JUST sat down. I get that there are rules… but he could have waited for like 10-20 min to make sure that we are sitting there without ordering anything and not make remark after just 30 seconds. I felt uncomfortable and wanted to leave honestly. Normally stuff is very nice there, we were going there with a baby since she was born and were very loyal customers. Please tell your employees to be more emphatic to the customers especially the ones with babies. Sometimes parents need just a couple of minutes to take breath, ok? Also, I got my cortado “to go”, but I...

WARNING: AGRESIVE SERVER / WARM ICELESS FRAPPÉS Two weeks ago I asked for a frappe beverage, It was awesome, full of frappé ice with great flavour. A week ago I asked for the exact same frappé beverage, I received a warm beverage with a couple of ice cubes, I said nothing.

This week I asked for the same frappé beverage, being extra clear and making sure that the server understood my order. I received AGAIN a warm beverage with a couple ice cubes, we are in a heat wave, I told the server that I have asked for a frappé beverage, not an iced beverage, she took it away to fix the order.

What I received was a wam, frothy beverage. When I told her that it wasn't what I asked for she said that she had put her blender in "frappé mode" so it was correct for her, when I told her she needed also put more ice for that to work as a frappé beverage, she VERY AGGRESSIVELY said "that's how we do it here" This are no cheap beverages, also I always leave a nice tip, because the other woman taking orders is very nice, but to be handed a wrong order and being AGGRESSIVELY MISTREATRD while asking for the correct one, is a hole horrible experience. Gave them several chances, not...

Astonishingly stupid and rude staff who looked like they'd be more at home cooking crystal meth than serving as baristas. Not that I cared about their appearance, but it seemed the only explanation for how they could be so useless at making a simple hot drink. I ordered a filter coffee (which they make in a Chemex) and they were forever and a day getting it, basically because they set it brewing and then forgot about it. By the time I finally got it, it was cold. I asked if they could heat it up or remake it but they tried to make out it was my fault for putting milk in - as if adding a small amount of milk to a cup of coffee were some strange thing that no-one ever does. Anyway, I can't think why I'd ever want to go here again and will certainly avoid next time I'm...