HORRIBLE SERVICE & MANAGEMENT My girlfriend wanted to order a simple beef pho that was supposed to be only $17 (before taxes). The staff asked her if she wanted it spicy or not, and she said yes. Then the sketchy part came, the price of the pho suddenly became $22, and she ended up paying $25.29 for the beef pho. My gf wanted to change the order, but the staff refused. Turned out the staff “upgraded” the pho with extra protein (+$5) WITHOUT HER CONSENT.
The only good thing was that the pho tasted phenomenal, but their way of conducting business is unscrupulous. WOULD...
Read moreExpérience décevante.
J’ai commandé un plat affiché à 17,00 $. Le responsable m’a demandé si je le voulais épicé ou non, et j’ai choisi la version épicée. J’ai aussi demandé une eau pétillante. J’ai payé par carte sans contact, et ce n’est qu’en mangeant que j’ai vérifié le prix (mon erreur).
La version épicée m’a été facturée 23,00 $, un prix non indiqué ni en ligne, ni sur le menu principal visible. L’information était seulement sur une petite affiche cachée derrière des bouteilles d’eau. De plus, l’eau m’a été facturée 2,50 $, alors qu’elle est indiquée à 2,00 $ au menu.
Quand j’ai posé des questions, l’employé a été très impoli et sec.
La nourriture était correcte, sans plus. Franchement, ça ne vaut pas le prix ni le mauvais service. Gardez votre argent et votre temps pour des endroits qui valent vraiment le détour à Montréal. Terrible experience.
I ordered a dish listed at CAD $17.00. The manager then asked if I wanted the spicy or non-spicy version. I opted for the spicy one and also requested sparkling water. I paid using contactless payment with my credit card. I only checked the price afterward, while eating (my mistake).
To my surprise, the spicy version was CAD $23.00 — a price not listed online or on the visible menu. The only indication of this higher price was on a small sign hidden behind water bottles. Additionally, I was charged CAD $2.50 for the sparkling water, even though the menu clearly listed it at CAD $2.00.
When I raised these issues, the staff was extremely rude and dismissive.
The food itself was underwhelming and absolutely not worth the inflated price or the unpleasant experience. Save your time and money for something truly worthwhile...
Read moreCashier was unbelievably hostile after I brought it to her attention that she misunderstood my order. She kept insisting that I just take what she served me. I politely declined and asked for the original meal I had ordered. She stated that she would not reimburse the price difference ($2 plus tax). I was not interested in continuing the confrontation and agreed. I regret tipping. The imperial roll was dry and tasted old. If I could give zero stars I would....
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