Restaurant La Citronnelle — Restaurant in Montreal

Je suis déjà allé au restaurant plusieurs fois. Chaque fois, il était plein à craquer et nous étions heureux d'être servis dans un court laps de temps, même s'il y avait un serveur pour tous les tables ! Aujourd'hui, un an plus tard, ma fille et moi y sommes allés pour un dîner ! Nous avons été surpris de voir les 2/3 du restaurant vides et aucun signe de clients réguliers ! Nous avons commandé notre nourriture qui est arrivée 40 minutes plus tard !! Une fois terminé, une serveuse/caissière est venue à notre table pour le café et le dessert. Alors que nous commencions à commander, elle nous a interrompu avec une attitude arrogante et a dit qu'elle ne parlait pas anglais. J'ai dit que c'était ok, nous parlons français ainsi que d'autres langues. Je lui ai demandé si avoir un dessert prendrait aussi du temps puisque notre dîner prenait 40 minutes ?! Elle nous a regardés et a dit : qu'est-ce que tu veux que je fasse ? C'est comme il est!! Puis elle se tourna vers la table derrière nous ! C'est à ce moment-là que nous avons compris pourquoi le restaurant est vide aux 2/3 ! Apparemment, le propriétaire et le personnel ont été changés et remplacés par une bande de travailleurs unilingues non professionnels et impolis comme elle qui ne savent pas comment parler à leurs clients ! Ne perdez pas votre temps et votre argent pour y aller ! Sinon tu seras déçu !! I have been in the restaurant a few times before . Each time it was packed and felt happy to be served within a short time in spite of the fact there was one waiter serving all the tables! Today a year later my daughter and I went there for a lunch ! We were surprised to see 2/3 of the restaurant empty and no sign of regular customers! We ordered our food which arrived 40 minutes later!! Once finished a lady waitress/ cashier came to our table for coffee and dessert. As we start ordering , she cut us off with an arrogant attitude and said she doesn’t speak English . I said it is ok we speak French as well as other languages. I asked her if having a dessert will also take time as our lunch took 40 minutes?! She looked at us and said , what you want me to do? It is as it is!! Then she turned to the table behind us ! At this moment we realized that why the restaurant is 2/3 empty! Apparently the owner and staff are changed and replaced by a bunch of unprofessional uni- language and rude workers such as her who don’t know how to speak to their customers! Don’t waste your time and money to go there! Otherwise you’ll be...

Tasty food without breaking bank — the food is very delicious and filling for an excellent price.

The establishment was clean, as were the washrooms and the visible kitchen elements.

All meats were cooked perfectly, everything was full of flavour. I had the combo that included chicken, beef and shrimps and I'm convinced it is the best item of the menu. It also came with rice, salad and an amazing spring roll. For 2$ extra you get coffee (or tea) an dessert, we went for the fried banana, which was delicious!

The minor flaw was the quality of the service; while not "bad" — in fact it was "adequate" — it was bordering subpar. They still did their job adequately but felt more robotic and cold than welcoming and warm, but again really didn't majorly affect my experience

I will...

Overall food experience was great. Super busy on weekends so do reserve. Staff is friendly and service was a bit long but we were not in a rush. Beef and seafood dishes were perfect and the quantity was more than enough. Soups and tempura were all good and plenty. The 3 of us were not disappointed with any of the food. It was our first time and definitely not the last, fantastic meal for 30$ a person. Plus bring your own wine was...