I am on organizer for a web Foodie group.

When I call for a reservation and the restaurant has a limit on seats, I abide by this, if they have a fixed menu for a certain amount of seats I also abide by this but to NOT BE TOLD I HAVE A FIXED MENU, is not acceptable whether it be my first or 5th time attending. The first thing a restaurant mentions is their rules. This is ONLY GOOD MANAGEMENT.

I have already been to the Restaurant but something has changed, either the owners, the cooks or the management, or all the above, because it was far from being what it was there in May 2017.

1- We arrived and the back room was frosty cold. They had a little portable heater on the side on the floor. All my attendees were complaining. I had to go and ask 4 times to put the heating on. When at the end they finally admitted it was not on and lit it up very low. 2- When the soup arrived it was cold. I personally don't mind warm soup but most enjoy their soup Hot. Soup should have been HOT for everyone and it would be for us to wait for it to cool down. 3- I was sitting watching and people were sending plates back. I went to ask and they said the food was cold. I have been doing this for 5 years and this is a FIRST!!

The music is was saved the evening. The singer new and really loved what he was doing and the whole time we were there he didn't even take a break, WOW!!

I need to admit the service and the food left much to be desired and it's rare I leave these kind of comments!! They must have had a really big problem in the kitchen and the help didn't help much if they couldn't take the orders right and actually ordered a good 6 extra plates. I saw them being returned to the back. At the end I got pulled over to be told it was my fault since I reserved for 38 seats and only 31 showed up. This part I , but the 31 seats still gave from lowest $40 and up and way up, For this I go no thanks, and the clueless waitresses who gave 40 orders to agree the kitchen instead of 31 was OK..

And with all this they had the nerve to pull me over at the end telling me that I was complaining at each of the tables.....Get your stories straight before accusing. I, as the organizer, have the right and should check with the tables to see why plates are being returned or why someone is arguing with the waitress. If a waitress does not know her facts she should just do her job and not assume.

The music was AMAZING!! The singer AMAZING!! But if I have to pay $40.00 for a simple Salmon dish, I'm not going only for the Singer and music, I'm going for the full package and this was not it. :-(

With all this said, I am the CUSTOMER AND I AM PAYING FOR A SERVICE AND IN THIS CASE A VERY BAD SERVICE and at the end it is the CUSTOMER that is always right!!

Sorry guys!!