Boston Pizza — Restaurant in Moose Jaw

Went in with friends for a late supper after a football camp. We all ordered and when the food came out, everyone got theirs except me. The server didn’t come around for a solid 10 minutes to tell me what happened and by the time I got my food, my entire group was finished and I didn’t get to even enjoy mine. The server never apologized and still proceeded to charge me full price for the meal that I didn’t get to enjoy with the party I came with. On top of that, she charged me 1.50 for a little side of plum sauce on top of that. The way she handled the situation was very poor. I didn’t get the servers whole name besides that it starts with an A and she had dark hair back in a clip. She also had attitude with another person I was visiting with as well commenting on how he was finishing his food as she was grabbing his plate even tho he never said he was finished in the first place. Awful service on this servers part and was extremely disappointed. From a fellow server myself, I would never of handled this situation like she did and clearly she didn’t care about the service she was giving out. I wouldn’t...

Reliably great! In Moose Jaw everyone who’s lived here many years knows that Boston Pizza on Main and Thatcher was for a long time, the only ‘decent’ sit down chain (and arguably private) restaurant in town. It was many people’s go to - family birthdays, work functions, sports events etc. You could depend on good food, good atmosphere, and good service. Since this Boston Pizza was such an old standby, I’ve found Boston Pizza on Main to be a favourite spot for a nice meal out. Since the opening of the BP’s on Manitoba, the wait times are usually always none existent, even on some of the busiest nights. That, and the multiple other ‘decent’ sit down chains opening in town. I’m glad to see this BP’s is still going strong all these years later! The restaurant itself it beginning to show a little it’s age though. It’s not terrible by any means, but it would be nice to see a renovation to update the interior to something a bit more modern in the near future! I enjoy BP’s on Main - had many great times with close friends, family, and work colleagues there! Definitely recommend BP’s on Main for a nice lunch or a...

My wife, 2 boys and myself stayed in Moose Jaw one night. We ordered from BP. Unfortunately, the 2 pizzas we ordered were wrong. Which is understandable, cause we all make mistakes. However, it's how they responded to the mistake that makes this particular location stand above the rest. I called them and explained the situation. There was another room in our hotel who also had placed an order and the orders were switched, or wrong room numbers. The guy I spoke with was very apologetic and assured me the order would be replaced asap. It's about 7 pm. I asked what was going to happen to the pizzas I already got, as I have 2 hungry boys with me. He said I was more than welcome to keep them. Which we gladly did. No more than 30-40 minutes later, he personally delivered the pizzas along with 2 Toblerone chocolate bars for my boys. Now that's platinum status customer service. Everytime we come through Moose Jaw, Boston Pizza will be the only place we eat. I love supporting good businesses. Thank you guys! I wish I would got the guys name, cause he deserves a raise!! Dec. 27/21 7pm. He had glasses and...