Cantina Del Centro - Nelson — Restaurant in Nelson

As someone with many years of experience working in restaurants I was unfortunately disappointed in Cantina tonight. I went to the restaurant because of the high ratings but was disappointed with the beverage, food, and service. I asked the waitress about the pina coladas and mentioned that when made right, they were my favourite to see if she’d recommend them or suggest I order something else. She recommended the drink so I ordered it. After receiving and trying it, I mentioned I didn’t really like it (because they’re more sour than sweet) to which she replied something along the lines of, “oh right you’re a connoisseur, sorry” and walked away. As a former waitress, the main point of my job was to ensure guests had the best dining experience, and Vanessa wasn’t off to a good start. Then at the end of my meal I noticed I was charged for an add on. But when I was placing my order I had asked Vanessa to omit an ingredient and she immediately asked if I wanted a side of another. I said yes, assuming she was considering it as substitution (since she didn’t mention I’d be charged for it) but it appeared on my bill as an additional charge. So when I received my bill, I mentioned all of this to her to which she simply replied “oh no, you have to pay for it.” So I won’t be paying a visit to Cantina again. And to be honest, I wish I’d saved the $80 and had gone for fast food instead where I would have known exactly what I’d be getting and you always know when you’re paying for add ons. Maybe you should avoid the disappointment and...

I travelled to Nelson on a Motorcycle trip with friends, one of which had been here only months before. He was unwavering on our group going to this restaurant for dinner and highly recommended the ginger beer. I as well as another rider in the group have celiacs so a call was placed prior and they were happy to advise that there was a large selection of items on the menu to accommodate us. We walked there and were pleasantly surprised when even though we were ordering out they let us sit at an empty table and have drinks until our food was ready. The waiter we had (who I forgot to grab a name) was an amazing host, he made the experience as good as possible, made sure that everything we ordered was gluten free and even asked the Brew master who made the ginger beer if it was Gluten free, which thankfully it was. The ginger beer here is the single most delicious drink I have ever had and non alcoholic so good for everyone of all ages. I only wish I could purchase some to take home with me but I would drink it so fast it wouldn’t make it very far. I then had the vegan gluten free tacos which were absolutely fantastic, I can’t believe they are able to make such a good soft shell taco shell gluten free that was that good. I would highly recommend this restaurant to anyone but if your are celiac or eat a gluten free diet you will be very...

if i could give zero stars i truly would. it was my first time traveling in canada, with my best friend, and we were both so excited to meet the famed canadians, known for their social acceptance and kind demeanors. instead, for our first meal, not only did we quickly realize our decision to sit at cantina del centro would put us in not only a gentrification gold mine, but also a cesspool of rude service workers. it was not only insulting that this establishment claimed to be authentic hispanic cuisine and was clearly not, my friend and i (both thoroughly immersed in mexican culture) were greeted with hostility by a waitress, putting a severe damper on our spirits. when i was made aware that the cantina did not accept american express, i was forced to run back to our hotel to get another card. our waitress proceeded to tell her colleague that i had the audacity to come into the restaurant unable to afford our meal, not only in front of my friend, but when that was clearly not the case. but what more can be expected from a restaurant serving clearly inauthentic cuisine to ignorant patrons, capitalizing off of the denegration of another...