The Vienna Cafe — Restaurant in Nelson

Located in a library/book store, a nice little place to eat in Nelson, and its kid friendly! My hunny made me discover this really great location on a recent trip to Nelson. The food is delicious and the service is great. The ambiance is relaxed and friendly. There is a stand of treats where one can purchase goodies as they leave the establishment, and it is also the place to pay for your meal which makes it a very convenient stop. There are many options for food, from spatzle to Eggs Benedict. The price is very reasonable as well considering this restaurant only cooks from local organic products. one of the better features for families is a dedicated corner for children to play so as to leave their parents with a few precious minutes of kid-free food-enjoyment pleasure. This establishment also use a lot of recycled products for the napkins and packaging products so as to reduce their carbon footprint. I will most certainly return to this location as the freshness of the ingredients could literally be tasted in...

Unfortunately I can't review the food and I am only writing to review the terrible service. I arrived saturday August 15 shortly after 10am and found myself a seat. Between 10am and 10:10am not a single waitress even looked at me to acknowledge my presence. Meanwhile, not one, but TWO groups arrive after me and they are greeted, are given menus and cutlery, etc. Finally at 10:10 one waitress looked at me and smiled, although she continued to serve the group that had arrived at least 5 minutes after me. I finally left at 10:18 after iver 15 minutes of no service. I'm disappointed that I wasn't able to try the food, as I'm sure it's delicious. But if you are visiting here, don't expect great service or friendly staff. They made me feel very out of place and...

Some definite highs and lows in our breakfast experience this morning. We arrived at the cafe ready to show our vaccine passports and eat inside and were quickly told that "they weren't doing that" because they don't serve alcohol and because they weren't doing table service. Servers were clearly delivering food and drinks to tables and people were sitting inside eating without masks. We ended up sitting outside and our server was very accommodating and friendly but we were extremely disappointed and frustrated that this establishment was purposefully avoiding using the system designed to protect its customers from covid. We will not be visiting this restaurant again until they start...