No wonder this place has such lowest ratings I have ever seen. The staff and their attitude is a joke.
Came in to order the Wednesday whopper comb but then realize I don’t need the fries and drink. So I tied to order the 2 for $10 special for the whopper. The lady told me she can’t do that because it was Wednesday . I confirm with her two times then I left.
I knew it was a lie so I came back later for the drive through order. No surprise they allowed me to do that 2 for $10 whopper. When I picked up my food I asked why I can do it now. The funnies part started, the girl can’t explain why I can do it and didn’t even want to. Then I pointed out the lady who didn’t allow me to it in store. The girl tried to cover the lie by saying the grill was down so probably they can’t do whopper at that time. But then I cleared pointed out that it was just the lady didn’t want me to do so. She said maybe she was new so she was not sure. The best part was when I asked for the manager. The girl said the lady was the manger.
Wow that just blew my mind. The whole team lied together to cover each other and manager has no ideas what she was doing.
Definitely the worst unorganized fast food restaurant I...
Read moreJust went to burger King in Alliston for the first time since it opened last year. We were so excited to see it being built as BK has been my favorite for years. SO DISAPPOINTED!!! Unfortunately BK has really gone down. The burgers were warm, not hot as they should have been for how long we waited. We did not mind waiting because it should mean they are cooking our food but it no longer means this. The burgers were precooked and then put in a warming basket and taken from there and placed on the buns when ordered. When the tomato, lettuce and onion are still ice cold and the cheese is not even warm let alone melted you know the burger was never HOT to begin the burger making process. Yhe young lady who took the order and our payment was good but then while we sat at the window waiting an older lady came to the window opened it and was expecting us to pay againeven tjough thour bag had the receipt attached to it sutting in front of her and she had no customer serviceability at all. It is such a shame that BK has allowed this to happen to this company. Well we tried it and this BK is for sure a...
Read moreThis is by far the worst Burger King I have been to. The girl on the drive thru couldn't get our order right after repeating it several times then blurted out that she was confused. Then girl comes on mic and says she is on sandwiches and will take our order, repeated order twice. Paid then asked to park. Waited ten minutes for order that was wrong and burgers not marked. Took the order inside, asked why burgers are not marked to be told oh it was a big order, six burgers is a big order. Girl with snot green finger nails gives me attitude, says she will remake two of the burgers, throws the burger down the little shute thing and it almost falls off the side. I told the girl I didn't need another bag and she just totally ignored me and then asked if I wanted a big bag to put my 3 bags in. Sorry but this Burger King needs a new manager and employees or better yet just shut the place down. I would be embarrased to have people like that...
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