Pasta Fresca Niagara — Restaurant in Niagara Falls

Went in to the store around 12:45pm on my lunch break today to grab lunch. Waited 3/4 mins in line because the cashier(older female, short, greyish hair) was casually chatting with a customer after he was already done While waiting for the employee to be done taking, I looked around to grab something for dinner. I found a small tray of cheese raviolis, I asked her how much it was and her reply was “$22” so I grabbed that & a half piece of garlic bread that she said was $4 something, I also grabbed a pre made/ pre wrapped sandwich. my total came to $34.45 . Walked back to work & felt like I was over charged, so I went on their website to check prices and realized she over charged me. Small tray of cheese ravioli is $16.99 on their website & the half garlic bread is $4.00. When I pulled the garlic bread from the bag it was in rough shape, it was ripped in half, had stuff all over the back of it. So I got my co worker to go back to return it because I was upset that I got ripped off & the garlic bread looked awful. My co worker went to return it & it wasn’t the lady that originally cashed me out and she was quite rude & said they couldn’t help that things are expensive - when they are the ones that over charged me by $5 on 1 item. They only gave me my co worker $20 back, which doesn’t even add up at all when I paid $22 for raviolis plus $4 something for the garlic bread so I ended up giving them free money (about $8/$9) but something isn’t adding up with the original lady that cashed me out. Super upset, myself and all my co workers (about 20 of us) go there quite often for lunches and now none of us want to go there after what...

Been going here at least once a week despite mediocre food and relatively slow service. Better than fast food is all I can say about the food.

My recent visit was head scratching. I walked in and a guy in front of me order 2 pieces of pizza and sat down to eat it. I was the only other one in the place. I ordered 2 pieces of pizza and 2 sausage rolls and a veal parm on a bun.

Was told that they had no panini buns and accepted a sub bun alternative. I paid the girl and stood there for over 10 minutes. I saw 4 different staff members and no signs of anyone making my sandwich. The veal was sitting in the display case already cooked. The sandwich should have taken 2 minutes to prepare. Several more minutes had passed and still no sandwich. I literally had to leave and asked the girl how it could take 15 minutes to make a sandwich?

I grabbed my pizza and rolls and walked out without my sandwich. No wonder this place doesn't do well. How can you possibly get any business from the high school, when you can't slap a piece of pre made veal on a bun in under 15 minutes when there was no one else in the place? Will...

I went to Pasta Fresca today, first time after the Pandemic. I ordered a veal parm sandwich and the lady who was making the sandwich was doing cash and without washing her hands started making the sandwich. During that time she was on her cell phone couple of times. After watching how unsanitary this place was I requested to cancel my order. I was definitely not going eat some thing from this place. The owner was annoyed that I was canceling the order. I told him that she didn’t wash her hands and was using her cell phone. Instead of apologizing he immediately said when was the last time you came here. Well haven’t been there over a year. He said to me that I don’t want your business and you have done this before. Like I said I haven’t been there over a year and I never canceled or complained about anything before. I don’t usually don’t bother to write reviews either. I am appalled by his rude behaviour and instead of getting my money back, I told him to keep the money and walked away. If you care about how they handle your food DO NOT GO HERE. Obviously they don’t care about food handling...