Burger King — Restaurant in North Bay

I waited for coupons before trying this place, because I wasn't going to pay full price only to be disappointed. And lo and behold, I was. Coupons had a buy one Whopper, get one free and that's what I felt like. They were both cold and yet I could go to two other fast food places further from me than they are (their two biggest competitors) and get my food home while still hot, or at least warm.

So it was already barely warm when I got it apparently and by the time I got home (literally 2 minutes) it was cold. Seems pretty common with this place, from the reviews and I had the same experience. I didn't dare go near the fries, nothing worse than cold fries and I already know this place has a habit of giving people cold food. And true to form, even the Whoppers aren't safe from their cold reputation. Out of flame broiler no less, dunno how they manage that. After being rewarmed it was o.k. but they should have been like I get a burger from their competitors, hot.

Update: I've eaten there quite a few more times and it's gotten a bit better, so I am upping my review rating a bit. The service is still slow and now only "sometimes" is the food somewhat cold. As I suspected, give them time and they should improve and they have. Still not great, but sometimes you get hot food, surprisingly. They're still inefficient and slow and don't seem to care much, but I do love their chicken fries (which I always seem to get hot) and their chicken burger too. And their Jr. Whopper is alright. Sometimes my fries are...

I have been to this location many times, food is usually hit or miss but usually the service is decent. Today however, I went through drive thru and accidentally ordered the wrong coupon deal. I realized that I had ordered the wrong one when I asked for diet coke and the guy at drive thru said it doesn't include drinks, I apologized and gave him the correct coupon code. He got snippy and said now he had to cancel out my order and then He yells to someone in the kitchen to stop making my order so I said it was still chicken burgers, this one just includes drinks. He then tossed my bag at me while just saying "here" then passed my drinks to me and slammed the window and walked away. Apparently i pissed him off by making him cancel the first order and having to put in a new code. My husband and I ended up throwing out 3/4 of the chicken burgers bcs they were so bad it was almost as if they were from the day before. Service was horrible and food...

I’m a Burger King lover! I go once a week. Until this store opened I went to the pinewood location. Tried this location for first time last night. The drive thru is a little hard to manoeuvre through plowing will be an issue in winter. My fries were cold and tasted like cardboard my onion rings were hot but again my burger was cold. Wish I had a better experience as this one is closer for me to go to but unfortunately I will not ever purchase my meal from here again. Feeling ill today. Maybe the new grills ect need some tweaking but it was awful!!! Wishing I read the reviews before trying. In a pinch needed to do mobile order online. When I got there at 10:04 refused to serve me even though I placed order before 10. Still charged me for the meal but wouldn’t serve me. When looking online hours read 7am to 12am and drive through is the same Monday to Sunday!!!! Card removed and I will no longer do online ordering if I ever go to a...