Starbucks — Restaurant in North Perth

Placed a mobile and they didn’t even bother telling me that they didn’t have cake pops. They gave me an empty bag without offering a refund or a different dessert so I left without anything. I wasn’t mad about how long it took, this store is very new and the workers are as well. Because of that, naturally it’ll be slow service which is fine, I didn’t mind the wait. I feel like the staff should work more on communication/better customer service when serving costumers. I know the store will improve with time, just hoping these issues aren’t...

Every time I come to this Starbies, I am blown away with the quality not only in the product but to the amazing personalities and funny energy every staff member has. It's the simple things in life and for me this is my one and only treat for myself and spending the money I do I appreciate the small things these amazing group of humans do eveytime. From notes on the cup to the little extras they do. Working in customer service myself it's a simple smile that can change a day and this location does this ! THANK YOU and keep up the...

Shockingly bad. They've been open a month, but I'd imagine there were weeks of training and staff brought from other stores to help with launch, no? We've been 3 times and 2/3 times they have not had stock of what we were looking for. All 3 times the order was incorrect once we received it at the Drive Thru window, with the employee giving a blank "uhhhh" stare when made aware that there was an issue. Paying 5 star prices for 1 star service, and food. Fix up this location or it's doomed to fail, small town and word...