McDonald's — Restaurant in North Vancouver

I used to go to McDonalds everyday until today. This WILL CHANGE effective tomorrow. I purchased three beverages from this place. I asked for a cup of water and four honey. I was asked to pay $3.36 for the honey. You charge for condiments, I asked? Indian Manageress Pooja (who has no manners and is clueless about guest relations) said in rude tone: every McDonalds charges for honey. I told her this is false and it is my very first time in two decades to be asked to pay for condiments. She says loudly, so as to intimidate me in front of other waiting guests: everywhere we charge. Have you been to Lynn Valley branch? I said I have not asked for honey there. She answered: "Then how can you say you know?" Her male colleague joined her to support her rude and loud mouth me.

Then I was made to pay $0.53 for a cup of water.

This restaurant is DIRTY. The washroom had toilet paper all over the floor and had not been cleaned.

Fortunately there are many choices in the fast food industry and coffee shops. Today McDonalds lost one of its lost loyal customers. They will not have my business anymore since they are rude, obnoxious...

I was polite and refused service, dragged around a busy restaurant and forced to stand shoulder to shoulder with others. I showed my receipt to both of the staff, these staff have served me countless times before. I do not understand why they singled me out and despite showing them definitive proof with the receipt and time stamp they refused even after I complied and rebooted the app like they asked cause they claimed they did not have it on their screen.

I showed the reciept, which is proof of purchase, by law I own that coffee now. It is my property and for someone else to withhold my property is considered theft by the Criminal Code ( RSC , 1985, c. C-46).

Making me stand next to others in inches proximity during a pandemic when there are clear and cut bylaws and rules we must obey about distancing from others, especially inside an establishment such as yours, is completely unacceptable.

I am not looking to have people fired, but to be retrained seriously on tact, and how to handle these sorts...

Upon my recent venture to the illustrious McDonald's establishment, I regrettably encountered a rather disheartening breakfast burrito experience. Alas, the concoction laid before me was a woeful symphony of excessive eggs, leaving the paltry meat to cower in the shadows. Moreover, perplexingly, the establishment boasted a ladies' lavatory while forsaking the gentlemen's sanctuary, a peculiar oversight indeed.

To exacerbate matters, a stringent 30-minute consumption decree cast a gloomy pall over the proceedings, ostensibly to curtail loitering. While one appreciates a prompt and efficient visit, the imposition of such a constraint marred the otherwise indulgent repast.

Alas, my lamentation does not end there, for the custodians of this establishment demonstrated a regrettable deficiency in the art of hospitality. Customer service, once the cornerstone of culinary endeavors, was but a fleeting wisp of an ideal here, leaving patrons feeling disheartened and...