Finnigan's Tavern — Restaurant in Ontario

I’ve been to this place a handful of times, each time the food is phenomenal, but the service, not so much. When Stephen was there Liz or Skye, it was always top notch service, drinks were full, food was incredible, and the conversation was subperb. Within the last year, each time we have gone the food is still phenomenal, but the service has deteriorated. I have held back writing a review, because I feel that the food and beverage industry gets the short end of the stick and most times only receives bad reviews. I feel that supporting locally owned small businesses is important, but when I continually try to support small businesses and the service is horrible a review is a must. The last 3 times my wife and I have come there we have had the same server, (dark long hair) and each time she is drinking, and carrying on with the men at the bar. This last time we came is our last straw, as she was going into the bathroom and showing some of the men her breasts, and doing shot after shot at the bar. She was so inebriated at some point, she was ainging into wine bottles, dropping things and she could barely hold a conversation with anyone. I came out with my wife, to have a nice dinner, enjoy the beautiful weather, but instead ended up watching your bartender talk about her new breast augmentation, and giving peep shows in the bathroom. I would love to give you another chance, but unfortunately for us this is the last time we will darken your doorstep. I’m sure the lonely men, drinking beer are enjoying her theatrics, but the rest of us are...

My husband and I took our two mothers - 90 and 94 for a Mother’s Day lunch today (May 10th). There was no Seniors Menu so we asked if it was possible for one of our Mothers to order off the kids menu. Nothing to do with price - just the quantity is better suited for them at their age. The waitress came back and said the owner said no. We ordered a full size meal. The food came and all was quite tasty but as expected there was a lot of leftover. At the end of the meal my 90 year old Mom made the comment to the waitress that at Fat Les across the street they let Seniors order off the kids menu. Next thing we knew the owner was standing at our table and was VERY rude. Telling us (loudly) that he lost money on the kids menu, that people could just order and share and ended with “if the food is better at Fat Les then go there, and proceeded to walk away”. (Note - there was never any mention about the quality of the food) We tried talking to him to explain it was more about the waste. He just talked over us. Zero customer service or appreciation. Even though the food and service was good we will NEVER go back. What disappointed us the most was that it was a terrible ending for what was supposed to be a fun Mother’s Day lunch and he showed no respect for the fact that we had two very elderly people with us.

NOTE - there was NOTHING left out - this was a clear and accurate description of what occurred at...

Was not overly impressed with this place. My wife and 2 kids went in for lunch. The place was pretty empty. (Maybe 2 other tables) My wife ordered a poutine and wings and I ordered wings and my kids were going to share a child’s size pizza. The wings and poutine came to the table after about 30 minutes or so. but the kids food didn’t come after another 25 minutes I asked the server about the pizza, she said pizza normally takes a long time. So we just ended up sharing our food with the kids. We ended up finishing our meal (after about another 20 minutes) pizza was still not there. Being that we were already there for a little over an hour, we had to be Going i notified the server that we needed to go. She asked if we wanted to take the pizza to go since it was almost ready. I explained that it was not necessary. When I got the bill I noticed that the drink I ordered was on the bill but I never received it. She scoffed and said well that’s what happens when there is only two people working. Totally get being under staffed sucks. But it didn’t seem that busy. Maybe it was...