St Clair Beach location. Person taking order couldn't understand English language to good. Must have bin new to country. Had to repeat order 5 times. Shouldn't have them up front taking orders. And little girl dropped her drink on the floor. The girl at counter took the person order in front of me my order and the guy behind me before cleaning up mess that was in front of door coming in. People were trying to walk around it
Tecumseh rd at Rivard location. Every time I go in they mess up my 1 only order. Big crunch combo with just lettuce only nothing else on it. The last time I went July 16, 2022 I told the girl 6 times the order and she kept telling me extra lettuce.i kept telling her no just lettuce no other topping just lettuce. She said ok. When I got to drive thru window 4 cars later and waited 40 mins she asked me you ordered big crunch combo with extra lettuce. I said no!!!!! I said just lettuce nothing else on it. She said ok. When she came back and gave me the food I pulled in parking lot to check it it was extra lettuce and mayo. I went back through drive thru again didn't want to go in I had my son with special needs. I told them she messed up my order and told her I order 2mins ago and I ordered a big crunch sandwich with just lettuce nothing else on it and it has mayo on it. So she asked me if I wanted with extra lettuce again. I said no. Told her 4 more times and she then said no mayo no lettuce. I said no mayo but I want lettuce lettuce. She then asked me do I want fries and a drink. I said no. Your replacing my chicken sandwich that you messed up. She said o!!! ok. That's it I'm done. Never going back there again. The time before that I went inside and waited 1hrs 50mins. There was 6 people ahead of me . After 1hrs 10mins the vehicle that I would have been behind left the drive thru and the never gave anybody there order that was waiting inside. The 1st person waiting told them your taking all the drive thu people first. He was waiting 1hrs 45mins. They said no they are not and I said yes they are the vehicle that I would have been behind left a few minutes ago. He then got is order 10mins after that. I got my order after 1 hrs 40mins the same chicken sandwich with just lettuce nothing else on only lettuce. It came with mayo and lettuce and had to wait another 10 mins. It is very ridiculous. All the times it's a foreign person taking the orders. I have no problems with foreign people I have lots of friends that are foreign. If they don't understand the language for taking orders they shouldn't be taking the orders and should be working doing something else in there. When Popeye's open up just blocks over I'll be going there unless they make same mistake then I'll go for something else. Just tired of same mistakes all the time not just once or twice all the time depending who is taking the order. At most...
Read moreOrdered 2 Spicy Big Crunches and a regular pop. The cost for this was $16.81. I find this a bit high for 2 sandwiches but it is never a complaint of mine. Wendys is even higher. The issue I have with this place and a lot of others fast food places is the food quality. When I got to eat 5 minutes later, my chicken was cold, lettuce was all over the box but not on the sandwich. Both buns were hard on part of them. Why would someone serve a hard bun or cold food? Why not just throw it out. I'll tell you why; one, they don't care and most of the time they get away with it because not everyone complains or even knows better. Two, the worst that happens is they offer to make it again for you. Why would I want it made again, I want it right the first time. I called to find out why my buns were served hard and her answer was they weren't when she made them. Huh! Makes sense to me. This store by far is the dirtiest store I have ever been in, and I have been to a lot of fast food restaurants. The floors are dirty with ground in dirt, all the window sills and doors have dirt on them also. I will not be back. Not because of this time, but because it happens evey time I go there. They just don't care what they serve you. Sad thing is nothing will ever be done and these reviews are a waste of time because nothing is ever done to fix the problems. I read the other reviews before I posted and there are bad...
Read more‼️DO NOT EAT HERE‼️ The people that work here suck when you are trying to order they interrupt you and they don't listen to what you're saying and it takes way longer than it should they don't seem to be fit for working with the public they have stuck up attitudes.
UPDATE‼️ THEY STILL SUCK‼️ I really think this Location needs to hire all new staff so it's been a year or so since I came to this one last. Nothing has improved they actually have gotten worse I didn't know that was possible. staff there are very lazy and very rude I placed a mobile order for pick up so I went there picked it up and they gave me all the wrong stuff even my drink was wrong I went to take it out of the bag and the fries and popcorn chicken fell on the floor because the bag was to small and I don't know why they put it in a bag to begin with and I called them and made a complaint they told me that they would replace my order. So I went there within a couple of days to the replacement. The girl said that my name wasn't there as she was laughing as she said it I asked her why she thought it was so funny and she denied even laughing. when I tried to explain what happened she didn't try and get a supervisor or anything like that she looks at me and said listen bro so left after saying how rude that was. ‼️DO NOT EAT HERE‼️ go to the location on Amy Croft Drive instead I promise you won't be...
Read more