Krusty's Pizza — Restaurant in Ontario

"OMG! Krusty's is back!" is the gist of the word of mouth that has been going around since they returned earlier this year. Even my son, a student at nearby Walkerville Collegiate, often sang the praises of Krusty's. Apparently he stops by often to grab a slice or two on his lunch break.

Admittedly, I never had tried Krusty's during their first iteration at this location. I have a couple of reliable pizza places I go to, but now and then, trying something new is the spice of life... or so they say anyway. Supporting a local neighbourhood business is always good too, whenever possible.

And so, I decided, on what I assume to be one of the biggest pizza nights of the year (New Year's Eve), to partake in the triumphant return of Krusty's Pizza. And... what a mistake it was.

The pizza was very greasy. The pieces seemed unusually pliable, for pizza. You expect a pizza piece to perhaps folded in on itself, but this pizza's collapse was above and beyond. The toppings, while generous, very rarely stayed in place on the pie. Most of us ended up using forks to aid in it's consumption. It was a ridiculous mess and quite curious, as the product seemed adequately cooked.

Now, that said, it was a good pizza in the taste department overall. I liked the sauce, the extra pliable crust was ok, and once you heaped the toppings back onto the pieces, there was some good taste but still a lot lacking. And a lot of what was missing was exactly the thing that seemed to be ballyhooed the most, the garlic they'll add to the pizza upon request.

What garlic? I say. We barely saw any evidence of it on the crust, let alone tasted it. They'll tell you to "go dirty", and have the garlic applied to the entire pizza. The only dirty thing here was more or less tricking us into trying your establishment largely on the basis of that claim. The lack of garlic left you with bland and weak dough.

We often get whatever bread stick (or equivalent) a pizza place offers, and Krusty's was no different. What was different is that we absolutely had to utilize the dipping sauce to make their "Krusty Bread" at all enjoyable. Usually I find that there is no need for the included dipping sauce at most places, but not here. Without it, it was as if you were just eating some warm dough. The lack of garlic was startling. Even my fanboy teenage son seemed quietly disappointed by the whole fiasco. To top it off, it wasn't exactly the best deal around pricewise.

While not an abject failure, it was definitely a miss. We'll be driving a little out of the way to our reliable pizza haunts for the foreseeable future and skipping Krusty's. It definitely does not live up...

I’ll never go here again after being treated so rudely. I called to place a pick up order. I started off by saying “okay so the first pizza is gonna be pepperoni, pineapple, mushrooms” and then the guy tells me my total for the one pizza. I say “oh sorry I’m gonna add a second pizza” and his tone gets AGGRESSIVE and he says “why didn’t you tell me at the start that you were ordering more than one? Now I can to redo the transaction in the computer!!!!”, dude was huffing and puffing when I started off saying “the first pizza” which implies it’s not the only thing in my order. Ok. We pick up the pizzas. Both toppings on both pizzas are wrong. I call back and tell them the toppings are wrong and some are missing so I hear the guy on the phone put the phone down and tell someone else to which I can hear someone loudly say “she’s lying. I made those myself. They have all the toppings she ordered. And then a pause and he says she can come and get new ones”. Again super aggressive and rude tone. Why would I lie? I have no reason to lie dude. I want what I paid for....

the slices are the only thing that’s worth it. my boyfriend and i ordered the $5 slices and when we asked for it extra dirty they said “yup! absolutely” and today when we got a pizza, medium to be exact— they told us that we had to buy the side sauce for it to make it extra dirty ourselves. when we got the pizza, it was BONE DRY and when my boyfriend went back it and asked them why it looked like no sauce was on it at all, they said “it’s just melted into the pizza because it was in the warmer” but it honestly looked like they didn’t even put any on even when you look close it’s just loads of tomato sauce. it’s not worth $25 for a pizza when the slices are better and cheaper and they don’t try to screw you buy making you pay extra for the side sauce container. it honestly made me never want to go back and i wouldn’t if i didn’t know the slices were at least good. the slices are also basically half of the medium pizza so it’s really not worth it— just get 2 slices for $5 each that they usually...