Laura Secord — Restaurant in Ontario

My daughter and my family love these ice creams, unfortunately on some occasions, especially this Sunday, we went to buy ice cream for my daughter and me and the person who served us had an unpleasant attitude. When serving the ice cream to my daughter, it was smaller than what we usually buy. We asked her about the chocolate they add and she didn't want to give it to us. I don't know if maybe she was eager to go home, but at 4:15 pm it wasn't so late to justify her attitude. The ice creams are very rich and my daughter goes with the illusion of eating that delicious ice cream, but sometimes the customer service is...

Woman who was working at shop was extremely rude to me, around 8pm, today on August 26th 2022. I come in the store, and it's still open. She goes "What do you want?" I ignore her and look for something to buy. She then blurts out "You've got 1 minute before the store closes!" In a loud tone of voice. Not thinking carefully about this, I proceed to buy chocolate. Then I realize I'm never ever going to buy anything from Laura...

The women who work here are very miserable, and don’t make you feel welcome when you walk in. I’m not sure why they work there if they don’t like to interact with people, the one is very big and slow and takes a minute to get to the cash register, and when she does she’s just grumpy, can’t ask her questions. Amazing ice cream but it’s not being handled by people who want to work there. Management needs...