Mary Brown's Chicken — Restaurant in Ontario

I've always loved the taste of Mary Browns this is no excuse for their poor customer service they told us it would be 45 minutes delivery over an hour and thirty minutes later we are still waiting. When we called we placed our order for food and inquiried about what drinks they had available she said pop water or juice when we asked about the type of pop she said Pepsi and some others then put us on hold to go check because she didn't know. When my boyfriend called back to inquirie about how long it was going to be as we had been waiting over an hour she just put him on hold and never picked back up! I really do hope our delivery comes at some point as they do not take debit and I had to pay a fee to get cash back at the corner store! I'm deeply upset and will not be ordering from this location again the other location in Kingston has never given us a problem. Unfortunately on Sunday this was the only one open! I hope everyone else has a better experience than we did! (Edit exactly an hour 45 minutes later its on the way at least that's...

It was National Fried Chicken Day and so, I ordered before 11am for an evening curbside pickup due to our schedule as well as health concerns. The food was piping hot and great tasting once we actually got it. The issue is that it wasn't ready at the designated time and we had to call the store a second time after arriving on their parking lot. During the first call we were told it would be "at least 5 minutes"... Okay, that would be right at the designated time. But, we were still waiting when we called in again 5 minutes after the scheduled pick up time. This time we were told we would be included in "the next" batch. So much for my efforts in planning well ahead! It certainly did not appear that our curbside pickup order was prioritized to be on time. As a result, one of us didn't have time to eat properly before having to leave for a schedule appt. Please reassess how you handle orders so that ppl going in off the street are not prioritized ahead of scheduled orders. Hoping due diligence will be given to online pre-orders...

Mary Brown's has wonderful fried chicken, always has. Their taters are yummy, always have been.

Today, I tried their taters poutine, and I really enjoyed it.

Normally, I would not eat at Mary Brown's, because it is so. Unbelievably. Freaking. Overpriced. Their prices are so high, I'm fairly certain that their CEO decided to do it as a gag just to see if people would show up, and when they did, he just left the prices high. More power to him. Or her. Or whatever... I have no idea who the CEO is and I'm too lazy to look it up this moment.

However, today was apparently National Fried Chicken day. I did not know that was a thing. But to celebrate it, Mary Brown's had a two-piece combo with taters $4.99, instead of the regular $13 or so.

You can see that that made going there obviously a lot more attractive.

So, on National Fried Chicken day, I give Mary Brown's five stars. The rest of the year, it...