McDonald's — Restaurant in Ontario

We arrived at McDonald’s to take our daughter out for a treat. We picked a table that ended up having a dirty bench seat. No problem, I asked them for a cloth, cleaned it up and brought the cloth back. Multiple people who ordered after me started getting their food. Another guest went up and asked why people who ordered way after him were getting their food so I went up to see if maybe my order had been missed as well. The guest beside me looked at my receipt and realized his order was placed 5 minutes after mine and I had been waiting nearly 15 minutes.

The girl working seemed unhappy when the other guest mentioned my order was way before his and I was also still waiting. I told the lady that my food was sitting and getting cold as it had my receipt number on the tray. The worker threw the receipt on the tray and slid it over to another worker to hand me.

The service today was far below any standard an establishment should hope to provide...

2 all beef patties,special sauce, lettuce,cheese, pickles, onions, on a sesame seeded bun.

Hold the pickles, Hold the lettuce, Special orders don't upset us. At McDonald's

Years ago I was standing in line at McDonald's. The person in front of me asked the worker at the counter for a Big Mac attack lol. The employee said pardon, the person said it again (repeated it). Can I please have a Big Mac's attack. I almost corrected the person myself but, the employee said do you mean you want a Big Mac. The person said no I want a Big Mac attack.

The employee did the proper thing, asked if they wanted a combo , which is fries and a pop. The person said yes please.

The employee did not make fun of the person, or laugh at them. The employee did a remarkable job.

I was laughing a bit myself, but it is not often when someone asks for a Big Mac attack.

Thank goodness the employee was well trained and didn't make a...

The drive thru workers here are extremely unprofessional. A senior customer was asking a simple question about the vegetarian burger options and was met with ignorance and ego from two employees. "I don't think we have that" (while not checking if you do) or "I've worked here for 9 years and never heard of that before."

Really? 9 years in the Fast Food industry and never heard of plant based or beyond meat eh? Yeah...Ok, sure.

A simple, "Sorry we don't carry that," would have sufficed.

If you don't like people, don't work in customer service.

There is no reason or need to be rude to someone asking a question. There's no harm in saying you don't know but will ask someone for help either.

To disrespect a senior too... Those workers have No Values... Might be something management wants to look into and consider when evaluating their employees...

If there was an option to give no stars, I would've. You're lucky...