Quesada Burritos & Tacos — Restaurant in Ontario

Been to this chain before and I love it, but this place is something else. As the other reviews say, the owner is pretty cheap and when he asked for sauce, I literally couldn't even hear him, told him to repeat, and it was like I just told him to go clean the washrooms with a toothbrush. You could see the attitude in his facial expressions and how many f**ks he gave. Pretty sure he treats his regulars nice, but new customers? Go somewhere else. He also screwed up the lid on the burrito bowl and his employee was wondering if he should throw it out or reuse it (probably because he's so cheap to afford more than 1 plastic lid to a customer). Beef was also severely overcooked to the point where 25% of it was inedible and could not be chewed. All in all, a bad experience, the bad reviews are definitely true about this place. Contacting customer support would also probably do nothing, it usually never...

Extremely disappointed and will never go back after this evenings experience at Quesada. I am a very frequent customer, spending $40 or more a week with my family here. I have been going since it opened. Well this evening Sami told me that I could only have the amount of sour cream that they suggest. He called it a "portion" and another strip would cost me extra. I proceeded to ask where on the menu it states that. He could not provide me with an answer. I have never been charged before for the amount of sauce on my burrito. He never offered an explanation nor an apology. I left the store frustrated and upset that I was never informed of this charge since the store opened. My 4 year old daughter who loves the kids menu cried all the way home because she didn't get her burrito in light of the new charges. Guess I will spend my money at Subway....

I picked up an online order on a Sunday night, so I can maybe look past the one server who barely looked at me before she tossed my food on the counter, I'm tired myself so I can only imagine. But the portion size relative to the price was laughable.

The nachos cost $14 after tax, and a tiny container of guac was an extra $2.50. The nachos barely had any meat or cheese, so too many of the toppings were just rolling around the box. Some of the chips even tasted stale. I will say, the veggie ingredients were very nice and fresh, but that was all this meal had going for it. I'd pay $8-10 for...