Roxbury Pub & Grill — Restaurant in Ontario

As soon as i walked into this empty bar the bartender didnt say hi ( i know that thats minor but wait theres more) we sat down she didnt come and ask us if we wanted a drink we had to approach her, we ordered a pitcher as soon as i had requested debit she claimed that her boss told her she could only accept cash.. she reluctantly gave me the debit machine saying "only one" after our first pitcher we went to the atm in the bar at around 145 for 10 minutes we tried to pull out money and the machine was glitched so we had to go to the store next door (no big deal) when we arrived back we ordered a pitcher she refused us the pitcher because it was 1 minute after 2 am even though we informed her we were going to the store because the atm in house was not dispensing cash. She offered me the phone because she was "gonna call her boss" and told me to talk to him ( i declined) She then refused again. FINE we went out for a smoke and she walked up to the door and locked it while we were less than 2 feet from the door, when another patron was coming out we caught the door and went in to request money for the pool table she said ",can you finish a game in 5 minutes" (not professionals we obviously couldnt) so we just left this place feeling very unwelcomed and disrespected by a woman who clearly was not an expierienced bar tender and has no ettiquite towards customers. Id like to add that i usually have a good time there but the woman that was there tonight made it very hard to enjoy. So that gets a one star for me, wont be back for a while.

UPDATE: STILL HAVENT WENT BACK...

Your food sent me and my 6 year old daughter to hospital ER last Friday. I ordered full rack BBQ rib dinner. My daughter and I threw up multiple times that night, and we spent most of the next day at Victoria hospital ER. Beware if you eat here. REPLY: It's not after 5 days, but 3 days. We got sick on Friday night, and spent whole Saturday at hospital, and Sunday and Monday mostly in bed. Tuesday morning was the first day I had enough strength to post this review.. We were so sick, it's not my priority to pick a fight with a shady bar owner while my family's life hang on balance. It was DEFINITELY your food. 100% Both me and my daughter were fine before eating your food, and 5 hours after eating your food, we started throwing up. STOP trying to dodge the blame, and take responsbility either to make it right, or admit fault and say you will improve . When I see responses like this, makes me even more angry. What good is for me to call you? So you can argue with me? or offer me refund of $30? I don't care about that money, I have bigger fish to fry. If you really want to make it right, you'd have to pay for my hospital parking cost, time wasted (my 2 days of wage), and suffering of my family. YOU CAN'T AFFORD IT!. So just apologize and take responsiblity for everyone to see. Or you can deny it, but everyone can see I am sincere and you are...

Tonight a awful waitress told me I was cut off after only a few drinks.She claims she was told to cut me off. I highly doubt that. Her ignorant behavior is so unacceptable. She claims I was singing to loud. This is why I was kicked out. The waitress with the puma shirt on May 4, 2024 on was ignorant discriminating against me and was totally hateful towards me. I do not suggest going here to deal with her attitude. This female was rude, hateful and very ignorant for absoletly no reason. I get your job is to make sure people are responsible. I am very responsible all I wanted was to have a bit of me time and eat some food. I wanted to live a little. I have been through enough where the first time I tried to be out in a public for the first time in quite a long time she ruined that. With her hateful behavior. She won't care though. This will be ignored and she will get away with it.

The other waitresses there are far more better than that puma shirt miserable girl that hated on me for nothing but singing too. The cranky girl with shoulder length brown hair and an ugly attitude. She claimed to be the manager. She had no right to treat me like that. I live in the area and I'll never being going back there. Don't waste your time with that awfully ignorant waitress/manager there. You'll get terrible service by...