Sidelines Sports Bar & Grill — Restaurant in Ontario

The experience was ok, the best part is that anywhere you look there is a T.V. However 70$ for 1.5 pitchers and half a nacho appetizer is insane.

Once it comes to service, there is still something to be desired. It's clear that when they are close to max capacity or at capacity. The standards of their service completely drop. We received no dishes or utensils with our Nachos, so we asked for some plates. The server came back with bowls that were still wet because there were no clean dishes.

There was an issue splitting the bill, how we wanted, so we worked with them and split right down the middle. At this point, I noticed they charged both of us for extra chicken on the nachos that were shared. When asked about their pricing, they claimed one receipt was VOID, so I asked if I could get two new receipts that are not void for tax purposes. Which turned out to be a bigger deal than I thought.

I can't make this up. The lady actually scrunched the receipts as she put them on the bar counter. I was super disappointed!!! There are a bunch of items, which are not price listed on the menu. When asked about their pricing, it turned into their employees becoming very short with me. Not willing to explain in detail, very vague with regards to pricing.... felt like something was off.

Overall: 3/5 Great venue Overpriced Lacking...

The fellow working the bar/dining room/etc was super pleasant. I just think he was overwhelmed. There was one person in the kitchen and one person for everything else (bartender, waiter, busboy). Things went down hill quickly. Food took nearly an hour to come out (we were a table of 5 and at the time there were only 2 other tables of 2 that had ordered food) . The food was cold when it did arrive. The gravy on their poutines are served on the side but they were cold and clumpy by that point. Hardly warm enough to melt the cheese curds. My burger was undercooked, but I could deal with that. There was no ketchup in the restaurant left. He had one old bottle that had one squirt left. How does a sports restaurant not have ketchup? We saw several patrons walk in and leave in frustration. They simply weren’t ready for the crowd they had. But it was 6pm on a Saturday a block from the wfcu centre on Spitfires opening day - and it’s a sports bar. I think they should’ve anticipated a crowd that day and planned accordingly.

Sadly, I don’t think we will be back. It was just too much to overlook.

I will say though, that it was clean, and looks like the atmosphere you would want to sit and watch a game and eat in. They just need to fix their...

This is based purely on take out **

Wanted to like it but unfortunately did not. Ordered a quesadilla and salad but the meat tasted strange, unseasoned, and the only options for the inside is cheese, meat, onion which was slightly disappointing. The presentation put into the food is nice and it wasn’t just thrown in but, (although I’m sure related to being delivered) - the wrap itself was extremely chewy and soggy. The salad looked fresh but was pre-dressed so by the time it arrived and was eaten it unfortunately was also soggy but tasted fine enough.

Maybe dining in has a much nicer experience and taste but if you’re considering ordering through delivery apps, for the cost I would...