I’ve been here three separate times. great place if you want to wait hours to get god awful service, god awful food, and listen to a background track of basketball practice/gym noises mixed with the same 8 “pop-punk” songs on a forever loop.

the first time i sat for over an hour in an empty restaurant and left without even being acknowledged by staff. i thought maybe it was a “order at the bar” type situation until multiple other groups were welcomed in, given menus, and were immediately brought drinks and their food despite them arriving 45 minutes after i had originally sat down.

the second time i sat at the bar and waited almost an hour again, this time i got service and ordered nachos. when i ordered i said “no jalapeños please i don’t like peppers”. waiter confirmed no peppers. twice. after almost another hour i got nachos covered in what seemed 2 cups of raw green peppers??

the third time was during a student event so granted they were more busy that usual. however i waited over TWO HOURS for a single vodka cran and a basket of fries. i reminded the staff twice that i was missing food, and when i went to pay the waiter tried to charge me for the food i never received. i told them that i never got the food and i waited 2 hours and that i reminded the staff multiple times and all i got was an “uh sorry” and they ran away as soon as i paid.

i get that it’s student run but it doesn’t excuse the collective almost 5 hours of time between THREE VISITS that i’ve sat in the restaurant being ignored. i just want food between my classes that isn’t from a vending machine or tim hortons man.