The Willow — Restaurant in Ontario

The food was fine but on the pricey side. The wait staff were attentive though their English was lacking.

What I do take issue was the loud conversation in Chinese between the staff themselves and with some possibly visiting friends.

At one point the talking was so loud between a male and a waitress at the table right beside us that I asked the male to keep it down. He took offence and mouthed back at me. I talked to the manager who was apologitic but said it was beyond their control and also blame it on culture, implying Chinese people tend to be loud.

Well,this is fine if I were dining at a greasy spoon in China Town but I was paying over $30 for a dish in Casino Rama. If he cannot control a member of the public who was rude he certainly can exercise authority over his own staff and ask them not to yell among themselves in Chinese.

All this is not to take away the attentiveness the staff displayed. Just that they have to realize they are working in a higher end restaurant and customers like to be able to hear...

We were very surprised at the quality of the food we had in this restaurant. It was excellent! We had read the reviews on line that were not very good but my sister wanted to try it anyway. We ordered four dishes and all of them were delicious. I don't know what the problem was that made other diners rate the restaurant so low. I will go back again. The restaurant is clean, service was excellent and the food we had was delicious. The location isn't great if you are not in the Casino. But if you go to play or to a show than you...

Will never eat at this place again. Very expensive and ordered some chicken balls that where overcooked with little pieces of chicken that was dry and they where mostly batter. Got charged for 4 spring rolls but only had 2 spring rolls. Save your money and go elsewhere to eat!! No I didn't get it reversed. The way they did things was they had 3 couples who weren't together sitting at the same table and they just put the food on the table and nobody had any idea who's was who's. Will...