Pizza Pizza — Restaurant in Oshawa

I don’t know how this location has good reviews. The customer service is horrible and the employees there have so much attitude it’s despicable to say the least. They’ll mess up your order when you ask for vegetarian/vegan options and not even apologize but will dish out the same distasteful attitude. They messed up my order and when I called them to ask for a refund they said they could either remake the order or give me a $5 voucher on my next order (to which I told the representative that I would not be ordering from this location anymore). What takes the cake is that when I went to pick up the order they employee told me I had to pay for it to which I replied that it’s a reorder because they messed it up first time. She goes on to say with so much snark “I don’t know how to deal with this” and goes to the back to ask another coworker. How are you working at a fast food location and not know how to deal with reorders when it’s PIZZA PIZZA that messed up in the first place. It’s the last time I’m ordering from here. I just regret spending my money at this location as it is. Seriously, take your business elsewhere, it’s not worth the risk. I’m extremely disappointed and can’t even imagine that I had to deal with this kind of incompetency all the way around. #disappointed #disgusted...

Got undercooked food last night, the dough inside our panzerottis was uncooked and the bacon was pretty much raw. Didnt notice until food was half done. Called customer service and wasted 1.5 hrs and got no where. Eventually spoke with Adam, a floor manager from the Ottawa call center...he wasnt helpful at all with the 25 credit he offered which as i see it, is offering me the exact same thing im already dissatisfied with, the product. So we ended our night hungry, dissatisfied with customer service, dissatisfied with food that wasnt cooked right, by the time i went to sleep i was getting acid reflux and vommited and the best part was when i woke up at 4:30am and my stomach was burning so bad, i couldnt get off the toilet for 2.5 hours as my stomach made swooshing sounds and burned like the fire of a thousand suns. It may sound funny but it wasnt pleasant at all. I made sure to take pictures of the raw dough which i will hash tag on face book later and also packaged, sealed and stored the contaminated food. Thinking of speaking with the CFIA on Monday. One thing is for sure, pizza pizza has lost a customer for life, not only was the food unsafe and disgusting but it literally made me sick and the customer service agents could only agree that it wasnt safe or right but would not offer up any...

We usually go to this Pizza Pizza around the end of the night ,, when we’re there the worker is nice but ordering seems so hard. I went in with my friends who were ordering food, all I wanted/ordered was a rootbeer. He said he can’t charge it cuz it’s a bottle , I said I’m okay paying for the bottle , I ordered a Fanta and a rootbeer which only comes in bottles ,,, my friend wanted an iced tea from can but was told they don’t have it even though he was looking at it , the drinks we left with were Ginger ale and Orange Crush , not what we ordered at all , idk why the drinks alone were such a hard thing for him to grasp. I just ended up saying it’s okay , and taking the drinks I didn’t want ,,, I literally only went to pizza pizza to get a rootbeer and left with two drinks I don’t want so Im giving to someone else. the order was done and was given the wrong drinks. And we ordered hot sauce and creamy garlic but was given 2 honey garlic? Doesn’t make sense at all. Not sure if they were tired or what,, but we repeated ourselves multiple times to make sure he got the order right. He ordered it all in the way we said , we paid roughly $50,,, and then when the food was being given out there were problems with not having things and stuff ….. just a headache. I should’ve just...